Blocked outgoing emails

Discussion in 'ISPConfig 3 Priority Support' started by Dextros, Mar 24, 2015.

  1. Dextros

    Dextros Member HowtoForge Supporter

    Hi Guys

    I got a new one, that i need help being pointed in the right direction.

    I have a client, who sends .rtf files out, and only one of the users are being blocked.

    Mar 24 12:46:47 xx72 postfix/qmgr[6442]: 2C68E7060088: from=<[email protected]>, size=66023, nrcpt=2 (queue active)
    Mar 24 12:46:47 xx72 amavis[2473]: (02473-08) (!)Decoding of p002 (Transport Neutral Encapsulation Format) failed, leaving it unpacked: Convert::TNEF failed: Not a TNEF attachment at (eval 116) line 1282.
    Mar 24 12:46:47 xx72 amavis[2473]: (02473-08) (!)WARN: files_to_scan: removing unexpected file /var/lib/amavis/tmp/amavis-20150324T124240-02473-rfrRge8A/parts/tnef-2473-3.doc, it has no corresponding parts obje ct
    Mar 24 12:46:47 xx2 amavis[2473]: (02473-08) (!)WARN: files_to_scan: removing unexpected file /var/lib/amavis/tmp/amavis-20150324T124240-02473-rfrRge8A/parts/tnef-2473-4.doc, it has no corresponding parts obje ct
    Mar 24 12:46:47 xx2 postfix/smtpd[2471]: connect from localhost.localdomain[127.0.0.1]
    Mar 24 12:46:47 xx2 postfix/smtpd[2471]: 92B9B7060089: client=localhost.localdomain[127.0.0.1]
    Mar 24 12:46:47 xx2 postfix/cleanup[1202]: 92B9B7060089: message-id=<[email protected]>
    Mar 24 12:46:47 xx2 postfix/smtpd[2471]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 24 12:46:47 xx2 postfix/qmgr[6442]: 92B9B7060089: from=<[email protected]>, size=66469, nrcpt=2 (queue active)
    Mar 24 12:46:47 xx2 amavis[2473]: (02473-08) Passed CLEAN {RelayedOpenRelay}, [xxxx9]:51022 [xxxx9] <kxxxo.uk> -> <xxxo.uk>,<xxxo.uk>, Queue-ID: 2C68E7 060088, Message-ID: <[email protected]>, mail_id: kr45RzBpRuWZ, Hits: -0.728, size: 66024, queued_as: 92B9B7060089, 209 ms
    Mar 24 12:46:47 xxx72 postfix/smtp[1194]: 2C68E7060088: to=<xxxuk>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.49, delays=0.27/0/0/0.21, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]: 10025): 250 2.0.0 Ok: queued as 92B9B7060089)
    Mar 24 12:46:47 xxx72 postfix/smtp[1194]: 2C68E7060088: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.49, delays=0.27/0/0/0.21, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:1 0025): 250 2.0.0 Ok: queued as 92B9B7060089)
    Mar 24 12:46:47 xxx72 postfix/qmgr[6442]: 2C68E7060088: removed
    Mar 24 13:08:45 xxx2 postfix/smtp[4979]: 0E41F7060085: to=<nxxx.uk>, relay=xxxxxx.co.uk[217.160.109.202]:25, delay=0.32, delays=0.04/0/0.15/0.13, dsn=5.7.1, status=bounced (host xxxx.uk[217.160.109.202] said: 550 5.7.1 Command rejected (in reply to DATA command))
    Mar 24 13:08:45 xxx72 postfix/smtp[4979]: 0E41F7060085: to=<xxxuk>, relay=xxxuk[217.160.109.202]:25, delay=0.32, delays=0.04/0/0.15/0.13, dsn=5.7.1, status=bounced (host xxxk[217.160.109.202] said: 550 5.7.1 Command rejected (in reply to DATA command))
    NB. I know the date and time is off a little on the last two lines, but that was because i got the client to send it a few times, and i was taking as it was coming in.

    Any suggestions?

    KRs

    Lee
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Does this user which is not able to receive the message has a different spamfilter policy selected then the other ones that receive the email?
     
  3. Dextros

    Dextros Member HowtoForge Supporter

    The email is being sent externally. To one of my clients, client
     

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