I created a test user, 'cg', and logged in as that user. I then created a new SOA and a new record. After saving, the 'cg' user can see and edit the new record. I logged out and logged back in as the admin user. I can see the SOA record in the list, but when I click on it, I get "You don't have the permission to view this record or this record does not exist!" The recor'ds sys_userid is 3, sys_groupid is 0, and sys_perm_user and sys_perm_group are both set to riud. Any thoughts?