Admin panel stopped working

Discussion in 'Installation/Configuration' started by DBaeza, May 24, 2017.

  1. DBaeza

    DBaeza New Member

    Code:
    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    IP-address(es) (as per ifconfig): ***.***.***.***
    [INFO] ISPConfig is installed.
    
    ##### ISPCONFIG #####
    ISPConfig version is 3.1.3
    
    
    ##### VERSION CHECK #####
    
    [INFO] php (cli) version is 5.4.4-14+deb7u14
    [INFO] php-cgi (used for cgi php in default vhost!) is version 5.4.4-14+deb7u14
    
    ##### PORT CHECK #####
    
    
    ##### MAIL SERVER CHECK #####
    
    
    ##### RUNNING SERVER PROCESSES #####
    
    [INFO] I found the following web server(s):
            Apache 2 (PID 2759)
    [INFO] I found the following mail server(s):
            Unknown process (smtpd) (PID 3871)
    [INFO] I found the following pop3 server(s):
            Courier Mailserver (PID 3261)
    [INFO] I found the following imap server(s):
            Courier Mailserver (PID 2932)
    [INFO] I found the following ftp server(s):
            PureFTP (PID 4289)
    
    ##### LISTENING PORTS #####
    (only           ()
    Local           (Address)
    [localhost]:8999                (4407/php-fpm.conf))
    [localhost]:10024               (3127/amavisd-new)
    [anywhere]:8009         (3860/java)
    [localhost]:10025               (4364/master)
    [anywhere]:3306         (3984/mysqld)
    [localhost]:10026               (3127/amavisd-new)
    [localhost]:10027               (4364/master)
    [anywhere]:587          (4364/master)
    [localhost]:11211               (3429/memcached)
    [anywhere]:111          (1865/rpcbind)
    [anywhere]:465          (4364/master)
    [anywhere]:21           (4289/pure-ftpd)
    ***.***.***.***:53              (3004/named)
    [localhost]:53          (3004/named)
    [anywhere]:22           (3611/sshd)
    [anywhere]:25           (3871/smtpd)
    [localhost]:953         (3004/named)
    [anywhere]:55227                (1932/rpc.statd)
    [anywhere]:9090         (3860/java)
    [localhost]:8005                (3860/java)
    *:*:*:*::*:587          (4364/master)
    [localhost]10           (3261/couriertcpd)
    [localhost]43           (2932/couriertcpd)
    [localhost]11           (1865/rpcbind)
    *:*:*:*::*:8080         (2759/apache2)
    *:*:*:*::*:80           (2759/apache2)
    *:*:*:*::*:8081         (2759/apache2)
    *:*:*:*::*:465          (4364/master)
    *:*:*:*::*:21           (4289/pure-ftpd)
    *:*:*:*::*:53           (3004/named)
    *:*:*:*::*:22           (3611/sshd)
    *:*:*:*::*:47992                (1932/rpc.statd)
    *:*:*:*::*:25           (3871/smtpd)
    *:*:*:*::*:953          (3004/named)
    *:*:*:*::*:443          (2759/apache2)
    *:*:*:*::*:993          (2935/couriertcpd)
    *:*:*:*::*:995          (3266/couriertcpd)
    
    
    
    
    ##### IPTABLES #####
    Chain INPUT (policy DROP)
    target     prot opt source               destination
    fail2ban-courierimaps  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 993
    fail2ban-courierimap  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 143
    fail2ban-courierpop3s  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 995
    fail2ban-courierpop3  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 110
    fail2ban-pureftpd  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 21
    fail2ban-sasl  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 25
    fail2ban-ssh  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 22
    DROP       tcp  --  [anywhere]/0            ***.***.***.***/8
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0            state RELATED,ESTABLISHED
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0
    DROP       all  --  ***.***.***.***/4          [anywhere]/0
    PUB_IN     all  --  [anywhere]/0            [anywhere]/0
    PUB_IN     all  --  [anywhere]/0            [anywhere]/0
    PUB_IN     all  --  [anywhere]/0            [anywhere]/0
    PUB_IN     all  --  [anywhere]/0            [anywhere]/0
    PUB_IN     all  --  [anywhere]/0            [anywhere]/0
    PUB_IN     all  --  [anywhere]/0            [anywhere]/0
    DROP       all  --  [anywhere]/0            [anywhere]/0
    
    Chain FORWARD (policy DROP)
    target     prot opt source               destination
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0            state RELATED,ESTABLISHED
    DROP       all  --  [anywhere]/0            [anywhere]/0
    
    Chain OUTPUT (policy ACCEPT)
    target     prot opt source               destination
    PUB_OUT    all  --  [anywhere]/0            [anywhere]/0
    PUB_OUT    all  --  [anywhere]/0            [anywhere]/0
    PUB_OUT    all  --  [anywhere]/0            [anywhere]/0
    PUB_OUT    all  --  [anywhere]/0            [anywhere]/0
    PUB_OUT    all  --  [anywhere]/0            [anywhere]/0
    PUB_OUT    all  --  [anywhere]/0            [anywhere]/0
    
    Chain INT_IN (0 references)
    target     prot opt source               destination
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0
    DROP       all  --  [anywhere]/0            [anywhere]/0
    
    Chain INT_OUT (0 references)
    target     prot opt source               destination
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0
    
    Chain PAROLE (13 references)
    target     prot opt source               destination
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0
    
    Chain PUB_IN (6 references)
    target     prot opt source               destination
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 3
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 0
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 11
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 8
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:21
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:22
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:25
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:53
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:80
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:110
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:143
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:443
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:587
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:993
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:995
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:8080
    PAROLE     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:9090
    ACCEPT     udp  --  [anywhere]/0            [anywhere]/0            udp dpt:53
    ACCEPT     udp  --  [anywhere]/0            [anywhere]/0            udp dpt:3306
    DROP       icmp --  [anywhere]/0            [anywhere]/0
    DROP       all  --  [anywhere]/0            [anywhere]/0
    
    Chain PUB_OUT (6 references)
    target     prot opt source               destination
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0
    
    Chain fail2ban-courierimap (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain fail2ban-courierimaps (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain fail2ban-courierpop3 (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain fail2ban-courierpop3s (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain fail2ban-pureftpd (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain fail2ban-sasl (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain fail2ban-ssh (1 references)
    target     prot opt source               destination
    DROP       all  --  ***.***.***.***       [anywhere]/0
    DROP       all  --  ***.***.***.***       [anywhere]/0
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Hi All,
    I've met an issue that I cant trace.
    Yesterday, admin panel was working without issues. Today (no update/upgrade) is not loading.
    I've tried to do a ispconfig_upgrade.sh that went without errors, but panel still not working. It give a timeout message.
    ispconfig.log
    24.05.2017-14:25 - DEBUG - Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_cron_lock <--- Lots of this, no errors.
    The only I saw is that:
    /var/log/apache/error.log
    [Wed May 24 13:42:45 2017] [notice] child pid 30836 exit signal Segmentation fault (11)
    I cant find anything more. Where can I look for?
    EDIT: I've also rebooted the hardware
    Thanks in advance!
     
    Last edited: May 24, 2017
  2. concept21

    concept21 Member

    Hard disk worn out. Replace it at once! :cool:
     
  3. chri.s

    chri.s New Member

    @concept based on which information do you think this?

    @DBaeza can you restart apache?
     
  4. DBaeza

    DBaeza New Member

    What????
    I did like a thousand of times with no luck.
     
  5. DBaeza

    DBaeza New Member

    And now its working with no action.
    Code:
    State: info (0 unknown, 0 info, 1 warning, 0 critical, 0 error)
    Ok
    The state of your Hard-Disk space is ok [More...]
    Your virus protection is ok [More...]
    Your Mail queue load is ok [More...]
    Your RAID is ok [More...]
    Your Server load is ok [More...]
    All needed services are online [More...]
    The System Log is O.K. [More...]
    Cant believe this...
    How can I trace this problem?
    Thanks!
     
  6. chri.s

    chri.s New Member

    who has access on the host?
     
  7. DBaeza

    DBaeza New Member

    Nobody, but I think I found the problem. The local router I use to connect seems to be failing. This morning I tested from home and works perfect, but when trying from our local NOC network is not working. Funny fact!: Nobody but me touch servers/routers/firewalls/switchs so, nobody did nothing and stopped working. I can SSH but cant web to the panel but hosted webs/mails works perfect.
    So, this is not an ISPConfig fault. Thanks to everybody for the answers.
    Regards,
     
  8. concept21

    concept21 Member

    "Segmentation fault" mostly means a hardware fault. :cool:
     
  9. Taleman

    Taleman Member

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