Adding new mailboxes

Discussion in 'Installation/Configuration' started by m u r, Aug 22, 2005.

  1. m u r

    m u r New Member

    Does anyone else have trouble adding mailboxes and retrieving the mail using a client? I added new users and I can get mail using webmail, but not using a client. I get the following error when using entourage:

    Could not retrieve mail from the account. A connection failure has occurred. Error: -23012

    I think it may be an entourage problem. I'm getting mail fine using a different client.
    Last edited: Aug 22, 2005
  2. domino

    domino New Member

    I test with Outlook, OE, and Thunderbird, which all my friends and family uses. All can fetch and send mail.
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    Have you checked your firewall and is your POP3 / Imap server listening on all IP addresses?
  4. m u r

    m u r New Member

    How do I tell if it's listening on all ports? What ports need to be open on the firewall?
  5. falko

    falko Super Moderator ISPConfig Developer

    netstat -tap
    If there's a * in front of pop3 and imap then it's listening on all IP addresses (IP addresses, not ports!).
    POP3 uses port 110, IMAP port 143.

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