Access Panel Error

Discussion in 'Installation/Configuration' started by Darlei Cordeiro, Oct 11, 2017.

  1. Darlei Cordeiro

    Darlei Cordeiro New Member

    I'm trying to access the dashboard via domain:

    but it returns me with the error:

    We were unable to establish a secure connection with this site uses an incompatible protocol.

    Unsupported protocol
    The client and the server are not compatible with a version of the common SSL protocol or with the encryption package.

    The host and hostname is the same
    Is passing through CloudFlare, I believe this is not the problem
  2. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    If you're connecting to cloudflare's servers, any ssl error likely has more to do with them than with your server. (Do you have an ssl certificate showing as setup in the cloudflare dashboard?) What happens if you bypass cloudflare and connect directly to your server, does ssl work then? If you provide the real server name other folks can do more digging in to look at what's going on.
  3. Darlei Cordeiro

    Darlei Cordeiro New Member

    Well, it's with direct dns to my vps, without going through the cloudflare.
    The problem persists

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