Access denied on FTP

Discussion in 'Installation/Configuration' started by instagib, Jul 24, 2016.

  1. instagib

    instagib New Member

    After a server upgrade, all users get access denied.
    Installed ftpd with apt-get install pure-ftpd and restarted the service.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    run a ispconfig update with "reconfigure servivces = yes" after you upgraded the os.
     
  3. instagib

    instagib New Member

    I upgraded ispconfig, not the os.
     
  4. Echtap

    Echtap New Member

    Did you make sure the users have been added to the main configuration file? Or any select groups?
     
  5. instagib

    instagib New Member

    They are added under "FTP accounts" in Ispconfig. I'm not sure about anything else.
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    That's all you have to do, there is no additional configuration required. But you did not install pure-ftpd after the ispconfig update?
     
  7. instagib

    instagib New Member

    In any FTP client (browser, winscp) I enter user and password, then it says "Connecting..." for 10 seconds, then "Access denied." I installed pureftpd before I made this thread, before that it couldn't even connect, and it got "No response" or something like that.
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    I guess you did not follow the perfect server guide to install ispconfig then? pure-ftpd and all other required software has to be installed before you install ispconfig as the ispconfig installer configures these services during ispconfig installation. installing pure-ftpd after you installed ispconfig will not result in a working server setup.

    To fix your issue, download ispconfig again, run the update.php script and choose to reconfigure services during update.
     
  9. instagib

    instagib New Member

    Thank you, how do you run update.php?
     
  10. Jesse Norell

    Jesse Norell Active Member

    Code:
    cd /tmp
    wget http://www.ispconfig.org/downloads/ISPConfig-3-stable.tar.gz
    tar xzvf ISPConfig*
    cd ispconfig3_install/install/
    php -q update.php
     
  11. instagib

    instagib New Member

    Thank you, everything is perfect now. I love this forum. :)
     

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