500 internal server error for PHP docs in ubuntu 12.04+ISPConfig3

Discussion in 'HOWTO-Related Questions' started by arvindikchari, Oct 12, 2012.

  1. arvindikchari

    arvindikchari New Member


    I created a subdomain "sd.domain.com" using Add New Website button.

    However while HTML files are being shown, for PHP files a message "500 Internal Server Error" is being shown.

    I am using the latest stable version of ISPConfig 3 on a Ubuntu 12.04 VPS.

    In the apache logs only multiple messages conveying same info- that "favicon.ico" is missing are there-- now I have uploaded that as well-- however there is no other message in apache logs.

    Any help would be appreciated.

  2. falko

    falko Super Moderator ISPConfig Developer

    Did you check if there's a syntax error in your PHP script?

    Does this simple file work?

  3. arvindikchari

    arvindikchari New Member

    Yes the simple php file works but there is another problem


    I uploaded the simple PHP file you had provided-- and it works perfectly.

    Later I checked and saw that the script which is giving 500 error requires Ioncube loader.

    I copied the Ioncube files to the web folder, and when I ran the ioncube installer it gives an error that "Open_Basedir restriction is in effect"

    Please let me know how to resolve this-- also this same problem will be there for a few more domains where I have to install the same Ioncube encoded script.

  4. falko

    falko Super Moderator ISPConfig Developer

    You must add all needed directories to the open_basedir field on the Options tab of that website in ISPConfig.

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