500 internal error after changing web folder permissions

Discussion in 'Installation/Configuration' started by clttech, Feb 6, 2020.

  1. clttech

    clttech New Member

    I got ahead of myself and changed some of the permissions on several folders.
    After that I lost the ability to login to the ISPConfig panel with 500 internal error.
    I have done stuff like this before but had backups. It seems that emails that were to be sent out about the backups did not.
    I did not discover this until tonight.
    My questions is what are the owner, groups and users on the following folders as well as permissions?
    I am running ubuntu 18.04 and ISPConfig 3.1.15p2.
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Every webfolder is owned by the user webID and group clientID
    So if web 40 would belong to client 18 it would be web40:client18
    I ran ls -la /usr/local/ispconfig for you, it gave me:
    /usr/local/ispconfig/interface ispconfig:ispconfig
    /usr/local/ispconfig/security root:ispconfig
    /usr/local/ispconfig/server root:root
  3. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    This is from Debian 10, but probably the same as Ubuntu:
    # ls -ld /var/ /var/www/ /var/www/clients/ /usr/local/ispconfig/                                                               
    drwxr-sr-x  5 root root 4096 Sep 18 15:36 /usr/local/ispconfig/
    drwxr-xr-x 14 root root 4096 Jul 12  2018 /var/
    drwxr-xr-x  8 root root 4096 Jan 16 10:17 /var/www/
    drwxr-xr-x 20 root root 4096 Jan 16 10:17 /var/www/clients/

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