403 and access_compat:error in apache2.log

Discussion in 'Installation/Configuration' started by Trunkles, Aug 25, 2015.

  1. Trunkles

    Trunkles Member

    Hi folks.
    Yesterday morning I did an ispconfig_update.sh, accepting the default options. Since then every attempt to look at a web page gives a 403 error and an AH01797:access_compat:error entry in apache2.log. Eek! Any ideas?
  2. Trunkles

    Trunkles Member

    Please folks, I really need help with this. Pretty please?
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the exact error from access.log and did you install OS updates as well? the ispconfig update script is not altering any vhosts files, so it cant cause that, but it might be that the issue appeared long before and it just came to light when ispconfig restarted apache during update.
  4. Trunkles

    Trunkles Member

    Yes, there were some OS updates done shortly before the isp update so you could well be right.
    The actual error is.
    [Fri Aug 28 19:10:01.560753 2015] [access_compat:error] [pid 2728] [client] AH01797: client denied by server configuration: /var/www/
    The permissions in /var/www/ are either 777 or 775.
    I was wondering if it was to do with authz_host so for one site I've made sure they're all set to
    AllowOverride All
    Require All Granted

    but that doesn't seem to have made any difference.
    I've also reinstalled the old version of x-cache, which you suggested to somebody else in the past.

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