Mail forwarding to gmail inconsistent

[vincentthe]

Hi,

I have quite a strange problem on my hands. Several mail addresses are setup to forward to ...@gmail.com (and keep a copy).

Somehow some messages are being forwarded but the majority is not. All mail does arrive in the mailbox, so I think the problem should reside on our server.

Any pointers at all on how to trace the problem?

Thanks in advance

[till]

Mail is forwarded by a procmail recipe which is in the user home folder, I guess there is the best point to start debugging. Any errors in your mail log?

[vincentthe]

I can't find any errors in /var/log/mail.err relating to procmail.

Is there a specific procmail recipe for forwards?

I see the following files in /var/www/<...>/user/<username> (ls -al)
.antivirus.rc
.autoresponder.rc
.html-trap.rc
.local-rules.rc
.mailsize.rc
.quota.rc
.spamassassin.rc
.user_prefs
.vacation.msg

[till]

Which ISPConfig version do you have installed?

[vincentthe]

ISPConfig
Version: 2.2.7
(c) ISPConfig 2007

[falko]

Originally Posted by vincentthe

Is there a specific procmail recipe for forwards?

The forwarding is done by the .forward file in the user's homedir, so procmail isn't even called.

What's in your mail log when you send a mail to a user that has his mails forwarded to Gmail?
Also, please check if your server got blacklisted: http://www.mxtoolbox.com/blacklists.aspx

[till]

Originally Posted by falko

The forwarding is done by the .forward file in the user's homedir, so procmail isn't even called.

Falko is right for your version. The latest dev versions are using procmail instead.

[vincentthe]

contents of the .forward
"|/usr/bin/procmail -f-", kkresten@gmail.com

settings in the webpanel
keep copy
forward to kkresten@gmail.com

Mail log contents
Jan 5 10:33:55 ds2 postfix/local[22703]: D1CCE27583EC: to=<ds2_w29_kresten@ds2.tt-hosting.nl>, orig_to=<2007@kresten.nl>, relay=local, delay=5, status=sent (delivered to command: /usr/bin/procmail -f-)
Jan 5 10:33:55 ds2 postfix/cleanup[22702]: 73DB227583ED: message-id=<003a01c730ac$8f097ba0$6801a8c0@LaptopMartin>
Jan 5 10:33:55 ds2 postfix/qmgr[10026]: 73DB227583ED: from=<m.wassink-10@student.utwente.nl>, size=6746, nrcpt=1 (queue active)
Jan 5 10:33:55 ds2 postfix/local[22703]: D1CCE27583EC: to=<ds2_w29_kresten@ds2.tt-hosting.nl>, orig_to=<2007@kresten.nl>, relay=local, delay=5, status=sent (forwarded as 73DB227583ED)
Jan 5 10:33:55 ds2 postfix/qmgr[10026]: D1CCE27583EC: removed
Jan 5 10:33:55 ds2 postfix/smtp[22673]: 73DB227583ED: to=<kkresten@gmail.com>, orig_to=<2007@kresten.nl>, relay=gmail-smtp-in.l.google.com[66.249.93.114], delay=0, status=sent (250 2.0.0 OK 1167989623 39si29433033ugb)
Jan 5 10:33:55 ds2 postfix/qmgr[10026]: 73DB227583ED: removed

[falko]

Originally Posted by vincentthe

contents of the .forward
"|/usr/bin/procmail -f-", kkresten@gmail.com

settings in the webpanel
keep copy
forward to kkresten@gmail.com

These settings are fine.

Originally Posted by vincentthe

Mail log contents
Jan 5 10:33:55 ds2 postfix/local[22703]: D1CCE27583EC: to=<ds2_w29_kresten@ds2.tt-hosting.nl>, orig_to=<2007@kresten.nl>, relay=local, delay=5, status=sent (delivered to command: /usr/bin/procmail -f-)
Jan 5 10:33:55 ds2 postfix/cleanup[22702]: 73DB227583ED: message-id=<003a01c730ac$8f097ba0$6801a8c0@LaptopMartin>
Jan 5 10:33:55 ds2 postfix/qmgr[10026]: 73DB227583ED: from=<m.wassink-10@student.utwente.nl>, size=6746, nrcpt=1 (queue active)
Jan 5 10:33:55 ds2 postfix/local[22703]: D1CCE27583EC: to=<ds2_w29_kresten@ds2.tt-hosting.nl>, orig_to=<2007@kresten.nl>, relay=local, delay=5, status=sent (forwarded as 73DB227583ED)
Jan 5 10:33:55 ds2 postfix/qmgr[10026]: D1CCE27583EC: removed
Jan 5 10:33:55 ds2 postfix/smtp[22673]: 73DB227583ED: to=<kkresten@gmail.com>, orig_to=<2007@kresten.nl>, relay=gmail-smtp-in.l.google.com[66.249.93.114], delay=0, status=sent (250 2.0.0 OK 1167989623 39si29433033ugb)
Jan 5 10:33:55 ds2 postfix/qmgr[10026]: 73DB227583ED: removed

I don't see a problem in this log excerpt.

[vincentthe]

I couldn't find anything either, it seems though that the problems are disappearing and that more and more (old) messages are getting through. Maybe it's a gmail filter that's in the way.