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Old 9th October 2013, 10:20
Quaxth Quaxth is offline
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Question FTP don't work Critical Error

OK, first, while create an Ftp Account it doubles the Username:





Try to connect using 3DFtp Client I couldn't:



same happens with File Zilla FTP Client:



How to solve that?

Thanks.
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  #2  
Old 9th October 2013, 10:50
till till is offline
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Quote:
OK, first, while create an Ftp Account it doubles the Username:
Thats ok. It is not doubeling the username, it is adding a prefix and the prefix is the client name. User prefixes are nescessary as ftp users have to be unique systemwide. If you dont have any clients on your server then you can disable username prefixes under System > interface config.

Quote:
Try to connect using 3DFtp Client I couldn't:
You used the wrong username. The username is the exact name that gets displayed in ispconfig incl. the prefix.
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Old 9th October 2013, 11:00
Quaxth Quaxth is offline
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Did that means in this case the double name? I'd try with and without the periog between and that didn't works. Or what is that prefix? The only one I see is the double username and the domain prefix.

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Last edited by Quaxth; 9th October 2013 at 11:09.
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Old 9th October 2013, 11:25
till till is offline
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The username in your case is "doedeldoedel" as the prefx is "doedel" and the username you entered is "doedel".
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Old 9th October 2013, 11:45
Quaxth Quaxth is offline
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OK, got it. Works now.

Problem is with 3DFtp, I could not use, FileZilla works fine.

Thanks a lot for help.

Cheers.
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