HELP! mail problems still!!

[Griff]

Hi,

Whenever a client tries to send an email they keep getting an auth error i have remoted there machines and set it up for authorisation but it's saying incorrect username/password i have checked through the forums but could not see a fix for this in any of the posts.

I am running Debian from Perfect Setup Guide.

they can recieve there POP emails perfectly fine and i am able to send mails using my master domain account but it's the other domains that cannot send i even setup a domain as a test to see if it was something in there config and i copied the settings from my domain to the test domain but it's still coming up with the same error.... I have tried username "web<num>_<name>@domain" and "web<num>_<name>@masterdomain" aswell as "web<num>_<name>" but to no avail.

All help greatly appreciated.

Thanks in advance.

Griff

--

Griff@zcubed.co.uk | "Linux is not user-friendly!"
| "It _is_ user-friendly. It's just not
#include <std_disclaimer.h> | ignorant-friendly and idiot-friendly."
#include <rest_of_sig.h> | -- Unknown

[falko]

What's the exact error message? What's in your mail log?

[Griff]

Sending of message failed:

The message could not be sent because connecting to SMTP server zcubed.co.uk failed. the server may be unavailable or refusing smtp connections. Please verify that your SMTP server setting is correct and try again, or else contact your network administrator.

which logs would you like to see? postfix or user mail logs?

[falko]

Originally Posted by Griff

Sending of message failed:

The message could not be sent because connecting to SMTP server zcubed.co.uk failed. the server may be unavailable or refusing smtp connections. Please verify that your SMTP server setting is correct and try again, or else contact your network administrator.

Make sure your firewall doesn't block port 25. What's the output of

netstat -tap

?

Originally Posted by Griff

which logs would you like to see? postfix or user mail logs?

It's the same log file, usually in the /var/log directory.

[Griff]

NETSTAT REPORT

Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 *:imaps *:* LISTEN 1237/couriertcpd
tcp 0 0 *:8067 *:* LISTEN 17065/ircd
tcp 0 0 *op3s *:* LISTEN 1260/couriertcpd
tcp 0 0 localhost.localdo:mysql *:* LISTEN 1323/mysqld
tcp 0 0 *:ircd *:* LISTEN 17065/ircd
tcp 0 0 *op3 *:* LISTEN 1246/couriertcpd
tcp 0 0 *:imap2 *:* LISTEN 1223/couriertcpd
tcp 0 0 *:www *:* LISTEN 1529/apache2
tcp 0 0 *:81 *:* LISTEN 1547/ispconfig_http
tcp 0 0 server1.zcubed.co.:4242 *:* LISTEN 17243/eggdrop
tcp 0 0 *:ftp *:* LISTEN 5096/proftpd: (acce
tcp 0 0 server1.zcubed.c:domain *:* LISTEN 10558/named
tcp 0 0 localhost.locald:domain *:* LISTEN 10558/named
tcp 0 0 *:ssh *:* LISTEN 1470/sshd
tcp 0 0 *:smtp *:* LISTEN 11748/master
tcp 0 0 localhost.localdoma:953 *:* LISTEN 10558/named
tcp 0 0 *:https *:* LISTEN 1529/apache2
tcp 0 0 server1.zcubed.co.:ircd server1.zcubed.co:34705 ESTABLISHED17065/ircd
tcp 0 0 server1.zcubed.co.:ircd server1.zcubed.co:34710 ESTABLISHED17065/ircd
tcp 0 0 server1.zcubed.co:34710 server1.zcubed.co.:ircd ESTABLISHED17243/eggdrop
tcp 0 0 server1.zcubed.co:34705 server1.zcubed.co.:ircd ESTABLISHED17070/services
tcp 0 288 server1.zcubed.co.u:ssh 80-42-101-40.dynam:2107 ESTABLISHED2741/0
tcp 0 0 server1.zcubed.co.op3 cpc3-bigg1-0-0-cus:2378 TIME_WAIT -
tcp 0 0 server1.zcubed.co.:ircd 83-245-16-92.dsl.p:1116 ESTABLISHED17065/ircd
server1:~#

Mail.log.ispconfig linked below as it was too long for a quote and wouldn't let me attach it.

http://www.zcubed.co.uk/Log/mail.log.ispconfg

DOC VERSION JUST INCASE
http://www.zcubed.co.uk/Log/mail.doc

[falko]

If you find an error in mail.log, please post it here.
What's the output of

iptables -L

?

[Griff]

server1:~# iptables -L
Chain INPUT (policy ACCEPT)
target prot opt source destination

Chain FORWARD (policy ACCEPT)
target prot opt source destination

Chain OUTPUT (policy ACCEPT)
target prot opt source destination
server1:~#

If you find an error in mail.log, please post it here.

lol the mail log hasn't been touched since december apparently .. above is the outcome of iptables -L

Thanks Again for all your help

[Griff]

Sorry that wasn't very helpful.

the mail.log file is totally empty the only mail.* file with anything at all in is mail.log.ispconfig ... Hope this helps to clear that up a bit.

according to the mail.log.ispconfig the last time the log was touched was december last year and then it died ... more info is on the actual log.

[falko]

Is 70.147.153.67 your public IP address?
You don't have a DNS record for server1.zcubed.co.uk...

[Griff]

Yes that's the servers ip address... i tried to remove server1.zcubed.co.uk before but FTPD kept sending server errors so i ended up putting it back... so should i create a co-domain or how will this work? sorry for this but my Tech used to do all of this but he's recently passed away so i'm having to learn V quickly.