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Old 4th August 2006, 17:20
fobicodam fobicodam is offline
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Default New BIG Problem

One client call me yesterday telling me she has lost a folder inside the webmail (uebimail), i didnt believe so much, its a strange fact.. so i create a folder and put some emails inside.. it was fine yesterday, i loged out and in a few times, the folder was still there.. but now, checking something, the folder is not there anymore !

Any ideas?!?!!? im having a lot of stupid/common problems with the mail system..
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Old 5th August 2006, 18:07
falko falko is offline
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What's in the mail log? What's the path and name of the folder you created?
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Old 5th August 2006, 18:10
fobicodam fobicodam is offline
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There is nothing in the mail file !!

I search for a folder name but i didnt find it, where should it be? i only found a filename with my user name inside the spool/mail folder.
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Old 6th August 2006, 19:34
falko falko is offline
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Are you using Maildir or mbox?
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Old 6th August 2006, 19:37
fobicodam fobicodam is offline
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mbox, and i cant change it now.. the server is on production.. i tried to update the uebimiau soft but it doesnt log in..
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Old 7th August 2006, 14:25
falko falko is offline
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You tried to create a folder in an mbox file? How's that supposed to work? I think we misunderstand each other regarding your problem. Please try to describe the problem as detailed as possible.
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Old 7th August 2006, 14:48
fobicodam fobicodam is offline
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Inside uebimiau webmail, go to "folders", create new folder, put some messages inside, wait until tomorrow and the folder is gone

Its only on 2 of my 3 servers... one works fine...
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Old 8th August 2006, 10:57
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Quote:
Originally Posted by fobicodam
Inside uebimiau webmail, go to "folders", create new folder, put some messages inside, wait until tomorrow and the folder is gone

Its only on 2 of my 3 servers... one works fine...
Do all 3 servers use mbox?
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Old 8th August 2006, 12:02
fobicodam fobicodam is offline
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yes, they are all similar..
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Old 9th August 2006, 16:53
falko falko is offline
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Are there any errors in your logs? Also check /root/ispconfig/httpd/logs/error.log.
Maybe it's a problem with permissions.
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