Ftp Passwords not working
I've recently installed ISPConfig 220.127.116.11 on an Ubuntu virtual server and it says that all services are working in the monitor tab of ISPConfig, but when I created an ftp account and tried to logon with Filezilla, it told me the password was incorrect and I check if it was the wrong password, but it is not, does anyone know how to fix this issue ?
Thank you in advance.
Text from Filezilla, with hostname and IP removed.
Status: Resolving address of hostname.domain.tld
Status: Connecting to *.*.*.*:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 50 allowed.
Response: 220-Local time is now 20:39. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER creatures_wsftp
Response: 331 User creatures_wsftp OK. Password required
Command: PASS ********
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server