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Old 17th February 2014, 12:25
Spawnsworth Spawnsworth is offline
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Default Mailbox over quota? Quota is set to 0 MB ??

Hi guys,

I've had a strange problem on one of our ISP Config servers. A user complained that they hadn't received any emails since Friday. The logs revealed their mailbox was over quota and as a result their mail was being deferred.

All mailbox quotas are set to 0 MB (Unlimited) on this server. I noticed there were 2 mailboxes out of about 30 that were having this problem. I fixed this by setting the quota to 2000 MB for both of the affected accounts. The deferred mail from the weekend was then being delivered to them.

I would like to make sure this doesn't happen on any of the other accounts so want to make sure that setting the quota to 0 MB will absolutely be unlimited as it's supposed to.

Here is an example of the logs below:

ISPConfig Version: 3.0.2.1

Feb 17 10:34:45 ihil postfix/pipe[18595]: 78BF63FD65: to=<someone@domain.com>, relay=maildrop, delay=432960, delays=432958/0.68/0/1.7, dsn=4.3.0, status=deferred (temporary failure. Command output: ERR: authdaemon: s_connect() failed: Permission denied maildrop: maildir over quota. )
Feb 17 10:34:46 ihil postfix/pipe[18595]: 61AF23FD63: to=<someone@domain.com>, relay=maildrop, delay=433145, delays=433143/1.9/0/0.34, dsn=4.3.0, status=deferred (temporary failure. Command output: ERR: authdaemon: s_connect() failed: Permission denied maildrop: maildir over quota. )
Feb 17 10:34:46 ihil postfix/pipe[18603]: 63F443FE06: to=<someone@domain.com>, relay=maildrop, delay=239969, delays=239967/2.2/0/0.06, dsn=4.3.0, status=deferred (temporary failure. Command output: ERR: authdaemon: s_connect() failed: Permission denied maildrop: maildir over quota. )
Feb 17 10:34:46 ihil postfix/pipe[18595]: A80773FDAA: to=<someone@domain.com>, relay=maildrop, delay=341401, delays=341398/2.3/0/0.04, dsn=4.3.0, status=deferred (temporary failure. Command output: ERR: authdaemon: s_connect() failed: Permission denied maildrop: maildir over quota. )
Feb 17 10:34:46 ihil postfix/pipe[18603]: B25273FDDC: to=<someone@domain.com>, relay=maildrop, delay=319758, delays=319755/2.3/0/0.2, dsn=4.3.0, status=deferred (temporary failure. Command output: ERR: authdaemon: s_connect() failed: Permission denied maildrop: maildir over quota. )
Feb 17 10:34:46 ihil postfix/pipe[18595]: C72783FDBA: to=<someone@domain.com>, relay=maildrop, delay=332388, delays=332385/2.5/0/0.04, dsn=4.3.0, status=deferred (temporary failure. Command output: ERR: authdaemon: s_connect() failed: Permission denied maildrop: maildir over quota. )


Hope someone can help me!

Thanks,

Kirk
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Old 17th February 2014, 12:54
till till is offline
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There were problems with mail quotas in ISPConfig 3.0.2, thats a really old version. You should consider to update your ispconfig to a more recent release. As your system is so old, you better update to ispconfig 3.0.3.3 first, then 3.0.4.6 and then to 3.0.5.3. and make a backup of the server before the update, in case something goes wrong.
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Old 14th March 2014, 11:40
Spawnsworth Spawnsworth is offline
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Quote:
Originally Posted by till View Post
There were problems with mail quotas in ISPConfig 3.0.2, thats a really old version. You should consider to update your ispconfig to a more recent release. As your system is so old, you better update to ispconfig 3.0.3.3 first, then 3.0.4.6 and then to 3.0.5.3. and make a backup of the server before the update, in case something goes wrong.
Hi,

Thanks, for the suggestion. I'm going to run the updates manually until I get this on to version 3.0.5.3 as you have suggested so:

1) Backup server

2) Update to version 3.0.3.3

cd /tmp
wget http://downloads.sourceforge.net/isp...gz?use_mirror=
tar xvfz ISPConfig-3-stable.tar.gz
cd ispconfig3_install/install
php -q update.php



3) Update to version 3.0.4.6

cd /tmp
wget http://prdownloads.sourceforge.net/i...3.0.4.6.tar.gz
tar xvfz ISPConfig-3-stable.tar.gz
cd ispconfig3_install/install
php -q update.php


4) Update to version 3.0.5.3
cd /tmp
wget http://prdownloads.sourceforge.net/i...3.0.5.3.tar.gz
tar xvfz ISPConfig-3-stable.tar.gz
cd ispconfig3_install/install
php -q update.php


I hope this works!

Thanks again for your help
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