Web root and www to non www

[Mitzy]

Hello,
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Following on from my other thread I decided to install ISPConfig on* a clean server and it appears I can now access SquirelMail and phpMyAdmin etc so all is good on that front YAY.
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I’m having massive problems though with my site.
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Redirection from www to non www results in blank pages, if I change it to divert to www everything works fine. This problem has been killing me, so simply but I’ve checked all the usual and can’t come up with a reason for it not working.
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As a result of the above I decided to delete the existing site then re-add it again, only afterwards realising that the new site points to a different document root, so how can I link this site to an already existing document root to get my site back online?
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[Mitzy]

Just reuploading all the files to the new document root however I'm still stuck with the problem that I can't access my site via http://example.com.

Any ideas, think I'm missing something on the DNS side of things.

[Sir Henry]

How is your DNS configured then? You need separate DNS records for example.com and *.example.com.

[Mitzy]

Originally Posted by Sir Henry

How is your DNS configured then? You need separate DNS records for example.com and *.example.com.

Hello dude.

My name servers are with linode.

I've got A records as following with Linode.

www > Points to Server IP
mail > Points to Server IP
"___" Points to Server IP (this one is just blank)

I've got the same A records in ISP Config as above.

I don't have any records as you've described "example.com" and "*.example.com"



My brain is hurting now.

[Mitzy]

[Sir Henry]

Your DNS looks ok to me, no problem there.

Actually you seem to have a redirect or alias from the-sps.org to www.the-sps.org. Is that not what you want? What is actually not working as expected?

[Mitzy]

Originally Posted by Sir Henry

Your DNS looks ok to me, no problem there.

Actually you seem to have a redirect or alias from the-sps.org to www.the-sps.org. Is that not what you want? What is actually not working as expected?

At the moment I have a redirect from http://example.com to http://www.example.com because when I try to browse to http://example.com I get a blank page.

[Mitzy]

For whatever it's began working now YAY

[sjau]

maybe some browser / dns cache somewhere? well, it works now