Trouble viewing webpage

[methus]

So, I followed the "Prefect Server" guide for Ubuntu 10.04 to a tee. I also added the appropriate DNS zone (an A record @ pointing to my IP address).

This is my problem:
When trying to access my website by domain (domain.tld) I get a 403 error stating I do not have permission to view / and the same for the errorDocument. I DO have an index.html file in the /var/www folder though, and it is set for everyone to read. If I try adding www before the domain (www.domain.tld) I can view it just fine.
When trying to access my website by public IP address, I can view my index.html in /var/www just fine.

If I add a website via ISPConfig 3 (and it therefore creates a symlink) then I can access the website it creates for me just fine through my domain (domain.tld).

What's keeping me from accessing my /var/www folder through my domain?

[cbj4074]

This is by design. See:

/etc/apache2/sites-available/ispconfig.conf

# Do not allow access to the root file system of the server for security reasons
<Directory />
    AllowOverride None
    Order Deny,Allow
    Deny from all
</Directory>

[methus]

Ok, but why would it allow me to do so using www in front of my domain? It would still be the root directory then.

[cbj4074]

Oh, wait, my bad... that's for the root of the filesystem. Let me dig a little more...

In the meantime, why not examine your log file while you visit that URL?

# tail -f -n 30 /var/www/example.com/log/error.log

[methus]

Ok, here's what I want basically...

I want to be able to type in my domain (domain.tld) and be able to access my site files in /var/www. I can do that currently by typing www first (www.domain.tld), but I don't want to have to do that. That's currently the only way I can access my webmail as well. There's a symlink for my webmail in /var/www, and of course I can't access it with domain.tld/webmail, because my access is denied. I CAN however access is via www.domain.tld/webmail. But, like I said, I don't want to have to use www every time.

Here's my error log from the ISPConfig 3-made site via /var/www/domain.tld:

client denied by server configuration: /var/www/domain.tld/web/webmail/index.php

[cbj4074]

If you're going to use ISPConfig, why not use the website structure that ISPConfig creates?

In other words, rather than attempting to store your site's files in /var/www, why not store them in /var/www/example.com/web, as ISPConfig expects?

Or am I misunderstanding you, and your files are already in /var/www/example.com/web?