Originally Posted by caseygee
I've set up a site on the server and created the DNS records. I can ping the domain name (www.domainname.com
) and i get a reply from my wan ip. But when i try to access www.domainname.com
through a browser, nothing displays, not even an error message, it just continues to load forever.
We really need more information to properly troubleshoot your problem, but here are some ideas for a starting point in your troubleshooting.
1. Is the ISPCONFIG server behind a seperate firewall or router?
This sounds like the most likely scenario because a firewall/router would answer a ping for the public IP, but not forward packet if not configured. So, if this is the case, check your router/firewall and make sure that port 80 is forwarded to the internal IP for the web server. Remember that if you want to use other apps like SSH, FTP, Mail, DNS, etc through the firewall, they will all need the appropriate forwarded ports.
2. Is the web server really online?
In ISPConfig, goto Management->Server->Service tab and make sure that the webserver is online. Is so, can you load the website with the internal IP address? If you can load the website with the IP address, but not a name, then DNS is most likely your culprit.
This should give you a good starting point.