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Old 12th March 2014, 03:25
thawee thawee is offline
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Default APS Installer Not Working

Hi All,

I have recently started working with ISPconfig 3.0.5.

I am using Ubuntu 12.04.
The guide I am following for a multi server setup is below:

I am running into an issue when I try to use the APS Package Installer with any package.

I create a website, make sure that it is pointing to my Web1.example.com. Create my DNS records then proceed to run the installer.

The APS installer works and doesn't. It will install the files, and creates the database on my db1.example.com server, but it doesn't create any tables in my database.

Does anyone have any ideas why this is happening?

I have noticed this error over and over again in my logs: ( the user varies depending on the server it check the logs on)
DB::query(SELECT * FROM sys_ini WHERE sysini_id = 1) -> mysqli_query SELECT command denied to user 'ispcsrv3'@'web1.example.com' for table 'sys_ini'

P.s. Is ubuntu the best server to use for ispconfig 3? I noticed that a lot of tutorials are using debian.

Please advise,


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Old 12th March 2014, 08:44
till till is offline
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You can try to debug the issue like this:


P.s. Is ubuntu the best server to use for ispconfig 3? I noticed that a lot of tutorials are using debian.
the recommended Linux distribution for ISPConfig is Debian, but Ubuntu is fine as well.
Till Brehm
Get ISPConfig support and the ISPConfig 3 manual from ispconfig.org.
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