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  #1  
Old 12th April 2011, 00:08
sirduque sirduque is offline
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Default SMTP and Outlook error:10060(0x800CCC0E)

Hello, I present my name is Mariano and I am new to this forum , really full ISPConfig my needs. But a little problem arose, the WebMail works well, send and receive emails. But to use the connection to the SMTP OutLook throws an error, and can not send e-mail .
I copy the error:

Quote:
Falló la conexión con el servidor. Cuenta: 'c-inteligente.com.ar', Servidor: 'c-inteligente.com.ar', Protocolo: SMTP, Puerto: 25, Seguridad (SSL): No, Error de socket: 10060, Número de error: 0x800CCC0E
Quote:
Failed to connect to the server. Account: 'c-inteligente.com.ar', Server: 'c-inteligente.com.ar', Protocol: SMTP, Port: 25, Secure (SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
Create an account for you to try.

Account: outlook@c-inteligente.com.ar
Pass: removed

POP: c-inteligente.com.ar
SMTP: c-inteligente.com.ar

Excuse my English, and thanks for your help.

Last edited by edge; 12th April 2011 at 10:49. Reason: Removed password as it WILL be used by spammers!
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  #2  
Old 12th April 2011, 10:22
till till is offline
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Please make sure that you enabled the "Server requires authentication" checkbox in the outllok smtp settings. Ther SMTP user and password are the same then the pop3 password and user.
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  #3  
Old 12th April 2011, 11:41
edge edge is offline
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sirduque,
I've removed your password as it will be used by spammers causing your server to be blacklisted.
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  #4  
Old 12th April 2011, 19:02
sirduque sirduque is offline
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Quote:
Originally Posted by till View Post
Please make sure that you enabled the "Server requires authentication" checkbox in the outllok smtp settings. Ther SMTP user and password are the same then the pop3 password and user.

Hi Till, if checked, and taste what you said. The error persists , I have another way to test if the SMTP is working OK?.
The installation is by default, according to the Ubuntu Guide 10.10. And you sit.

Thanks edge, I realized that I could use for that purpose .
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  #5  
Old 12th April 2011, 19:52
till till is offline
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Check the mail.log file and post the exact error message that you get there.
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  #6  
Old 12th April 2011, 22:40
sirduque sirduque is offline
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Quote:
Originally Posted by till View Post
Check the mail.log file and post the exact error message that you get there.
This is what I wrote when I asked to send a mail to Outlook:
Quote:
Apr 12 17:28:08 ns1 pop3d: Connection, ip=[::ffff:190.122.206.152]
Apr 12 17:28:08 ns1 pop3d: LOGIN, user=outlook@c-inteligente.com.ar, ip=[::ffff:190.122.206.152], port=[1679]
Apr 12 17:28:08 ns1 pop3d: LOGOUT, user=outlook@c-inteligente.com.ar, ip=[::ffff:190.122.206.152], port=[1679], top=0, retr=0, rcvd=12, sent=39, time=0
Apr 12 17:28:59 ns1 imapd: Connection, ip=[::1]
Apr 12 17:28:59 ns1 imapd: LOGIN, user=administracion@mutualmp.com.ar, ip=[::1], port=[56416], protocol=IMAP
Apr 12 17:28:59 ns1 imapd: LOGOUT, user=administracion@mutualmp.com.ar, ip=[::1], headers=0, body=0, rcvd=90, sent=393, time=0
Apr 12 17:30:01 ns1 pop3d: Connection, ip=[::1]
Apr 12 17:30:01 ns1 pop3d: Disconnected, ip=[::1]
Apr 12 17:30:01 ns1 imapd: Connection, ip=[::1]
Apr 12 17:30:01 ns1 imapd: Disconnected, ip=[::1], time=0
Apr 12 17:30:01 ns1 postfix/smtpd[32452]: connect from localhost.localdomain[127.0.0.1]
Apr 12 17:30:01 ns1 postfix/smtpd[32452]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
Apr 12 17:30:01 ns1 postfix/smtpd[32452]: disconnect from localhost.localdomain[127.0.0.1]
Apr 12 17:30:01 ns1 postfix/pickup[31258]: E9B2611A208D: uid=33 from=<www-data>
Apr 12 17:30:02 ns1 postfix/cleanup[32476]: E9B2611A208D: message-id=<20110412203001.E9B2611A208D@ns1.c-inteligente.com.ar>
Apr 12 17:30:02 ns1 postfix/qmgr[2240]: E9B2611A208D: from=<www-data@ns1.c-inteligente.com.ar>, size=896, nrcpt=1 (queue active)
Apr 12 17:30:03 ns1 postfix/smtpd[32482]: connect from localhost.localdomain[127.0.0.1]
Apr 12 17:30:04 ns1 postfix/smtpd[32482]: F0C8911A2047: client=localhost.localdomain[127.0.0.1]
Apr 12 17:30:04 ns1 postfix/cleanup[32476]: F0C8911A2047: message-id=<20110412203001.E9B2611A208D@ns1.c-inteligente.com.ar>
Apr 12 17:30:04 ns1 postfix/qmgr[2240]: F0C8911A2047: from=<www-data@ns1.c-inteligente.com.ar>, size=1392, nrcpt=1 (queue active)
Apr 12 17:30:04 ns1 amavis[31086]: (31086-04) Passed CLEAN, <www-data@ns1.c-inteligente.com.ar> -> <www-data@ns1.c-inteligente.com.ar>, Message-ID: <20110412203001.E9B2611A208D@ns1.c-inteligente.com.ar>, mail_id: 5EgVPVacKC4G, Hits: -0.001, size: 896, queued_as: F0C8911A2047, 2013 ms
Apr 12 17:30:04 ns1 postfix/smtp[32478]: E9B2611A208D: to=<www-data@ns1.c-inteligente.com.ar>, orig_to=<www-data>, relay=127.0.0.1[127.0.0.1]:10024, delay=2.3, delays=0.3/0.02/0/2, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=31086-04, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as F0C8911A2047)
Apr 12 17:30:04 ns1 postfix/qmgr[2240]: E9B2611A208D: removed
Apr 12 17:30:04 ns1 postfix/smtpd[32482]: disconnect from localhost.localdomain[127.0.0.1]
Apr 12 17:30:04 ns1 postfix/local[32488]: F0C8911A2047: to=<www-data@ns1.c-inteligente.com.ar>, relay=local, delay=0.25, delays=0.15/0.03/0/0.07, dsn=2.0.0, status=sent (delivered to mailbox)
Apr 12 17:30:04 ns1 postfix/qmgr[2240]: F0C8911A2047: removed
Here's the log of the day April 12:
Link
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  #7  
Old 12th April 2011, 22:46
edge edge is offline
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Are you sure that your ISP is not blocking the SMTP port?
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  #8  
Old 12th April 2011, 23:00
sirduque sirduque is offline
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Quote:
Originally Posted by edge View Post
Are you sure that your ISP is not blocking the SMTP port?
No, I know that these servers are designed for IP.

Quote:
Scanning ports on c-inteligente.com.ar
c-inteligente.com.ar is responding on port 25 (smtp).
c-inteligente.com.ar is responding on port 110 (pop3).
c-inteligente.com.ar is responding on port 143 (imap).
Source

Quote:
Host:c-inteligente.com.ar
Porta:20 CLOSE;
Porta:21 OPEN;
Porta:22 CLOSE;
Porta:23 CLOSE;
Porta:25 OPEN;
Porta:53 OPEN;
Porta:80 OPEN;
Porta:110 OPEN;
Porta:143 OPEN;
Porta:443 OPEN;
Porta:2082 CLOSE;
Porta:3306 CLOSE;
Porta:8080 CLOSE;
Source
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  #9  
Old 12th April 2011, 23:33
edge edge is offline
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I'm talking about your (the client's) adsl line. Is this provider not blocking the SMTP port? This is done quite often by ISP as this is a way to stop spammers to use not approved mail servers.
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  #10  
Old 12th April 2011, 23:39
sirduque sirduque is offline
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Quote:
Originally Posted by edge View Post
I'm talking about your (the client's) adsl line. Is this provider not blocking the SMTP port? This is done quite often by ISP as this is a way to stop spammers to use not approved mail servers.
Tomorrow I'll contact my ISP, perform the query, you'll notice.
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