Go Back   HowtoForge Forums | HowtoForge - Linux Howtos and Tutorials > ISPConfig 2 > General

Do you like HowtoForge? Please consider supporting us by becoming a subscriber.
Reply
 
Thread Tools Display Modes
  #1  
Old 25th June 2006, 23:40
david.hopper@datelnet.co. david.hopper@datelnet.co. is offline
Junior Member
 
Join Date: Jun 2006
Posts: 7
Thanks: 0
Thanked 0 Times in 0 Posts
Default recreating e-mail account problem

I have had problems reciving e-mail to one of a users e-mail accounts - support@domain.com - I deleted the e-mail account and tried to recreate it, but I get an error message that says the account and e-mail address already exist.

How do I overcome this problem ?
Reply With Quote
Sponsored Links
  #2  
Old 26th June 2006, 00:49
mphayesuk mphayesuk is offline
Senior Member
 
Join Date: Sep 2005
Location: UK, East Midlands
Posts: 517
Thanks: 1
Thanked 3 Times in 3 Posts
Send a message via MSN to mphayesuk
Default

Make sure after you delete the email address you empty the recycle bin and then wait a minute or two and then try to create the email account.

Thanks
Reply With Quote
  #3  
Old 26th June 2006, 12:53
david.hopper@datelnet.co. david.hopper@datelnet.co. is offline
Junior Member
 
Join Date: Jun 2006
Posts: 7
Thanks: 0
Thanked 0 Times in 0 Posts
Default Not Receiving E-mail - Only affecting one account

Thank you for your quick reponse - this worked. I do however have another problem that is related. I have recreated the support@ e-mail account, but am not receiving any e-mail to this account. I can however receive e-mail at all other accounts for the same domain with no problems. any ideas ?
Reply With Quote
  #4  
Old 26th June 2006, 12:59
falko falko is offline
Super Moderator
 
Join Date: Apr 2005
Location: Lüneburg, Germany
Posts: 41,701
Thanks: 1,900
Thanked 2,749 Times in 2,579 Posts
Default

Is the email address listed in /etc/postfix/virtusertable? Any errors in /var/log/mail.log?
__________________
Falko
--
Download the ISPConfig 3 Manual! | Check out the ISPConfig 3 Billing Module!

FB: http://www.facebook.com/howtoforge

nginx-Webhosting: Timme Hosting | Follow me on:
Reply With Quote
  #5  
Old 26th June 2006, 13:32
david.hopper@datelnet.co. david.hopper@datelnet.co. is offline
Junior Member
 
Join Date: Jun 2006
Posts: 7
Thanks: 0
Thanked 0 Times in 0 Posts
Default

unfortunatley I am not in the same location as the server currently and my linux knowledge is limited as I am a windows engineer. Am I able to access these via the ISPConfig web interface? or is there another way I can remotley access them ? rgds
Reply With Quote
  #6  
Old 26th June 2006, 14:41
mphayesuk mphayesuk is offline
Senior Member
 
Join Date: Sep 2005
Location: UK, East Midlands
Posts: 517
Thanks: 1
Thanked 3 Times in 3 Posts
Send a message via MSN to mphayesuk
Default

I know how you feel going from windows to unix systems is a big knowledge step. What I did was set up ssh so that you can securly telnet onto the unix box and run command line tools, but that would only solve half you problem trying to post the output onto this forum can get messy.

Hope this helps.
Reply With Quote
  #7  
Old 26th June 2006, 17:21
david.hopper@datelnet.co. david.hopper@datelnet.co. is offline
Junior Member
 
Join Date: Jun 2006
Posts: 7
Thanks: 0
Thanked 0 Times in 0 Posts
Default

thx for your response ...I'll do this in the morning when I get into the office and get back to you with the information requested ...
Reply With Quote
  #8  
Old 26th June 2006, 18:14
Lee.Copper Lee.Copper is offline
Junior Member
 
Join Date: Jun 2006
Posts: 25
Thanks: 0
Thanked 0 Times in 0 Posts
Default

The only thing that I can find in the log that looks at all like an error is

Jun 26 05:19:45 linuxhost postfix/local[19658]: 27A344D400E9: to=<root@linuxhost.datelhosting.co.uk>, orig_to=<support@hantec.co.uk>, relay=local, delay=0, status=sent (delivered to mailbox)

Is the above what I should expect to see.

To comfirm that in the virtusertable, the email address is present.

Thanks
Reply With Quote
  #9  
Old 27th June 2006, 12:08
falko falko is offline
Super Moderator
 
Join Date: Apr 2005
Location: Lüneburg, Germany
Posts: 41,701
Thanks: 1,900
Thanked 2,749 Times in 2,579 Posts
Default

Do you have two usernames in this forum (Lee.Copper/david.hopper@datelnet.co.)?

Quote:
Originally Posted by Lee.Copper
Jun 26 05:19:45 linuxhost postfix/local[19658]: 27A344D400E9: to=<root@linuxhost.datelhosting.co.uk>, orig_to=<support@hantec.co.uk>, relay=local, delay=0, status=sent (delivered to mailbox)
There's no error, the mail has been delivered to root's mailbox.

What's in /etc/aliases?
__________________
Falko
--
Download the ISPConfig 3 Manual! | Check out the ISPConfig 3 Billing Module!

FB: http://www.facebook.com/howtoforge

nginx-Webhosting: Timme Hosting | Follow me on:
Reply With Quote
  #10  
Old 27th June 2006, 12:25
Lee.Copper Lee.Copper is offline
Junior Member
 
Join Date: Jun 2006
Posts: 25
Thanks: 0
Thanked 0 Times in 0 Posts
 
Default

In etc/aliases I have the following entry

Support: postmaster

There is other entries but I guess you are interested in this one.
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Not receiving any incoming mail. Jcorrea920 General 11 3rd April 2010 14:08
Virtual Users And Domains With Postfix, Courier And MySQL (+ SMTP-AUTH, Quota, SpamAs mholownych HOWTO-Related Questions 10 29th May 2006 04:39
Another Problem: Virtual Users And Domains With Postfix, Courier And MySQL (+ SMTP bluegrass Installation/Configuration 24 8th March 2006 02:41
Virtual Users And Domains With Postfix, Courier And MySQL (+ SMTP-AUTH, Quota, SpamAs ebbay Installation/Configuration 9 4th March 2006 12:47
Problem sending mail to 2nd SMTP server inside network kisong Server Operation 2 2nd March 2006 19:05


All times are GMT +2. The time now is 03:48.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.