can't send/recieve email postfix/smtpd

[archbird]

Just installed ispconfig3 on ubuntu 10.04 as "the perfect server" guide shows. However I can't send or recieve emails.

This is what it says my mail log:
Oct 27 10:18:16 230302 postfix/smtpd[25896]: disconnect from unknown[79.126.69.136]
Oct 27 10:19:05 230302 imapd: Connection, ip=[::ffff:127.0.0.1]
Oct 27 10:19:05 230302 imapd: LOGIN, user=name@mydomain.se, ip=[::ffff:127.0.0.1], port=[42812], protocol=IMAP
Oct 27 10:19:05 230302 imapd: LOGOUT, user=name@mydomain.se, ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=119, sent=900, time=0
Oct 27 10:20:01 230302 imapd: Connection, ip=[::ffff:127.0.0.1]
Oct 27 10:20:01 230302 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
Oct 27 10:20:01 230302 pop3d: Connection, ip=[::ffff:127.0.0.1]
Oct 27 10:20:01 230302 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
Oct 27 10:20:01 230302 postfix/smtpd[26252]: connect from localhost.localdomain[127.0.0.1]
Oct 27 10:20:01 230302 postfix/smtpd[26252]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
Oct 27 10:20:01 230302 postfix/smtpd[26252]: disconnect from localhost.localdomain[127.0.0.1]
Oct 27 10:21:36 230302 postfix/anvil[25898]: statistics: max connection rate 1/60s for (smtp:79.126.69.136) at Oct 27 10:18:14
Oct 27 10:21:36 230302 postfix/anvil[25898]: statistics: max connection count 1 for (smtp:79.126.69.136) at Oct 27 10:18:14
Oct 27 10:21:36 230302 postfix/anvil[25898]: statistics: max cache size 1 at

How can I fix this, where should I start?

[till]

Please post the output of:

netstat -tap

[archbird]

netstat-tap:

Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 localhost.localdo:10025 *:* LISTEN 11536/master
tcp 0 0 *:mysql *:* LISTEN 1779/mysqld
tcp 0 0 *:http-alt *:* LISTEN 28263/apache2
tcp 0 0 *:www *:* LISTEN 28263/apache2
tcp 0 0 *:tproxy *:* LISTEN 28263/apache2
tcp 0 0 87.237.212.250:domain *:* LISTEN 3958/named
tcp 0 0 230302.vps.fsdat:domain *:* LISTEN 3958/named
tcp 0 0 localhost.locald:domain *:* LISTEN 3958/named
tcp 0 0 *:ftp *:* LISTEN 3935/pure-ftpd (SER
tcp 0 0 *:ssh *:* LISTEN 14015/sshd
tcp 0 0 *:smtp *:* LISTEN 11536/master
tcp 0 0 localhost.localdoma:953 *:* LISTEN 3958/named
tcp 0 0 *:https *:* LISTEN 28263/apache2
tcp 0 0 localhost.localdo:mysql localhost.localdo:41776 ESTABLISHED 1779/mysqld
tcp 0 0 localhost.localdo:41776 localhost.localdo:mysql ESTABLISHED 28148/smtp
tcp 0 240 230302.vps.fsdata.s:ssh 94.191.158.244.br:43580 ESTABLISHED 7924/0
tcp6 0 0 [::]op3 [::]:* LISTEN 3857/couriertcpd
tcp6 0 0 [::]:imap2 [::]:* LISTEN 3828/couriertcpd
tcp6 0 0 [::]:domain [::]:* LISTEN 3958/named
tcp6 0 0 [::]:ftp [::]:* LISTEN 3935/pure-ftpd (SER
tcp6 0 0 [::]:ssh [::]:* LISTEN 14015/sshd
tcp6 0 0 ::1%1551491029:953 [::]:* LISTEN 3958/named
tcp6 0 0 [::]:imaps [::]:* LISTEN 3846/couriertcpd
tcp6 0 0 [::]op3s [::]:* LISTEN 3883/couriertcpd

Thanks.

[till]

amavisd seems not to be started. Pkease start the amavis daemon with its startscript in /etc/init.d/

[archbird]

Thanks!

It was a problem with the host name in /etc/amavis/conf.d/05-node_id, I corrected it and amavisd starts fine and it works to both send and recieve email!

[vaio]

Hello.
I am also unable to send/receive emails. When sending with webmail, message is stored in sent folder, but not actually sent.

Can you please advise me how to solve this. I am new with ISPConfig.

I attach logs:

Mail queue

Data from: 2010-11-07 11:40
-Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient-------
D3E9224C373* 702 Sun Nov 7 11:39:56 root@95.128.204.36
root@95.128.204.36

A4DA124C34C 726 Sat Nov 6 17:23:40 matej@adstoolbox.com
(host 127.0.0.1[127.0.0.1] said: 451-4.5.0 Error in processing, id=03992-05, virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: run_av error: Too many retries to talk to /var/run/clamav/clamd.ctl (Can't connect to UNIX socket /var/run/clamav/clamd.ctl: No such file or directory) at (eval 88) line 309.; ClamAV-clamscan av-scanner FAILED: /usr/bin/clamscan unexpected exit 50, output="LibClamAV Warning: *********************************************************** 451-4.5.0 LibClamAV Warning: *** This version of the ClamAV engine is outdated. *** 451-4.5.0 LibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq *** 451-4.5.0 LibClamAV Warning: *********************************************************** 451-4.5.0 LibClamAV Error: cli_hex2str(): Malformed hexstring: This ClamAV version has reached End of Life! Please upgrade to version 0.95 or later. For more information see www.clamav.net/eol-clamav-094 and www.clamav.net/download (length: 169) 451-4.5.0 LibClamAV Error: Problem parsing database at line 737 451-4.5.0 LibClamAV Error: Can't load daily.ndb: Malformed database 451-4.5.0 LibClamAV Error: cli_tgzload: Can't load daily.ndb 451-4.5.0 LibClamAV Error: Can't load /var/lib/clamav//daily.cld: Malformed database 451 4.5.0 ERROR: Malformed database" at (eval 88) line 527. (in reply to end of DATA command))
matej.mb@gmail.com

C098324C369 18663 Sun Nov 7 06:26:12 root@95.128.204.36
(host 127.0.0.1[127.0.0.1] said: 451-4.5.0 Error in processing, id=04192-05, virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: run_av error: Too many retries to talk to /var/run/clamav/clamd.ctl (Can't connect to UNIX socket /var/run/clamav/clamd.ctl: No such file or directory) at (eval 88) line 309.; ClamAV-clamscan av-scanner FAILED: /usr/bin/clamscan unexpected exit 50, output="LibClamAV Warning: *********************************************************** 451-4.5.0 LibClamAV Warning: *** This version of the ClamAV engine is outdated. *** 451-4.5.0 LibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq *** 451-4.5.0 LibClamAV Warning: *********************************************************** 451-4.5.0 LibClamAV Error: cli_hex2str(): Malformed hexstring: This ClamAV version has reached End of Life! Please upgrade to version 0.95 or later. For more information see www.clamav.net/eol-clamav-094 and www.clamav.net/download (length: 169) 451-4.5.0 LibClamAV Error: Problem parsing database at line 737 451-4.5.0 LibClamAV Error: Can't load daily.ndb: Malformed database 451-4.5.0 LibClamAV Error: cli_tgzload: Can't load daily.ndb 451-4.5.0 LibClamAV Error: Can't load /var/lib/clamav//daily.cld: Malformed database 451 4.5.0 ERROR: Malformed database" at (eval 88) line 527. (in reply to end of DATA command))
root@95.128.204.36

Mail log

Data from: 2010-11-07 11:45
Nov 7 11:37:01 vadmin5454 postfix/anvil[5281]: statistics: max cache size 29 at Nov 7 11:34:35
Nov 7 11:37:01 vadmin5454 postfix/qmgr[6026]: 50AAB24C25F: from=, size=1765, nrcpt=1 (queue active)
Nov 7 11:37:02 vadmin5454 amavis[4192]: (04192-08) (!)ClamAV-clamd: Can't connect to UNIX socket /var/run/clamav/clamd.ctl: 2, retrying (2)
Nov 7 11:37:08 vadmin5454 amavis[4192]: (04192-08) (!!)ClamAV-clamd av-scanner FAILED: run_av error: Too many retries to talk to /var/run/clamav/clamd.ctl (Can't connect to UNIX socket /var/run/clamav/clamd.ctl: No such file or directory) at (eval 88) line 309.
Nov 7 11:37:08 vadmin5454 amavis[4192]: (04192-08) (!!)WARN: all primary virus scanners failed, considering backups
Nov 7 11:37:08 vadmin5454 amavis[4192]: (04192-08) (!!)run_av (ClamAV-clamscan) FAILED - unexpected exit 50, output="LibClamAV Warning: ***********************************************************\nLibClamAV Warning: *** This version of the ClamAV engine is outdated. ***\nLibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***\nLibClamAV Warning: ***********************************************************\nLibClamAV Error: cli_hex2str(): Malformed hexstring: This ClamAV version has reached End of Life! Please upgrade to version 0.95 or later. For more information see www.clamav.net/eol-clamav-094 and www.clamav.net/download (length: 169)\nLibClamAV Error: Problem parsing database at line 737\nLibClamAV Error: Can't load daily.ndb: Malformed database\nLibClamAV Error: cli_tgzload: Can't load daily.ndb\nLibClamAV Error: Can't load /var/lib/clamav//daily.cld: Malformed database\nERROR: Malformed database"
Nov 7 11:37:08 vadmin5454 amavis[4192]: (04192-08) (!!)ClamAV-clamscan av-scanner FAILED: /usr/bin/clamscan unexpected exit 50, output="LibClamAV Warning: ***********************************************************\nLibClamAV Warning: *** This version of the ClamAV engine is outdated. ***\nLibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***\nLibClamAV Warning: ***********************************************************\nLibClamAV Error: cli_hex2str(): Malformed hexstring: This ClamAV version has reached End of Life! Please upgrade to version 0.95 or later. For more information see www.clamav.net/eol-clamav-094 and www.clamav.net/download (length: 169)\nLibClamAV Error: Problem parsing database at line 737\nLibClamAV Error: Can't load daily.ndb: Malformed database\nLibClamAV Error: cli_tgzload: Can't load daily.ndb\nLibClamAV Error: Can't load /var/lib/clamav//daily.cld: Malformed database\nERROR: Malformed database" at (eval 88) line 527.
Nov 7 11:37:08 vadmin5454 amavis[4192]: (04192-08) (!!)TROUBLE in check_mail: virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: run_av error: Too many retries to talk to /var/run/clamav/clamd.ctl (Can't connect to UNIX socket /var/run/clamav/clamd.ctl: No such file or directory) at (eval 88) line 309.; ClamAV-clamscan av-scanner FAILED: /usr/bin/clamscan unexpected exit 50, output="LibClamAV Warning: ***********************************************************\nLibClamAV Warning: *** This version of the ClamAV engine is outdated. ***\nLibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***\nLibClamAV Warning: ***********************************************************\nLibClamAV Error: cli_hex2str(): Malformed hexstring: This ClamAV version has reached End of Life! Please upgrade to version 0.95 or later. For more information see www.clamav.net/eol-clamav-094 and www.clamav.net/download (length: 169)\nLibClamAV Error: Problem parsing d...
Nov 7 11:37:08 vadmin5454 amavis[4192]: (04192-08) (!!)...atabase at line 737\nLibClamAV Error: Can't load daily.ndb: Malformed database\nLibClamAV Error: cli_tgzload: Can't load daily.ndb\nLibClamAV Error: Can't load /var/lib/clamav//daily.cld: Malformed database\nERROR: Malformed database" at (eval 88) line 527.
Nov 7 11:37:08 vadmin5454 amavis[4192]: (04192-08) (!)PRESERVING EVIDENCE in /var/lib/amavis/tmp/amavis-20101107T113701-04192
Nov 7 11:37:08 vadmin5454 postfix/smtp[6030]: 50AAB24C25F: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=65656, delays=65649/0.02/0/7.3, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451-4.5.0 Error in processing, id=04192-08, virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: run_av error: Too many retries to talk to /var/run/clamav/clamd.ctl (Can't connect to UNIX socket /var/run/clamav/clamd.ctl: No such file or directory) at (eval 88) line 309.; ClamAV-clamscan av-scanner FAILED: /usr/bin/clamscan unexpected exit 50, output="LibClamAV Warning: *********************************************************** 451-4.5.0 LibClamAV Warning: *** This version of the ClamAV engine is outdated. *** 451-4.5.0 LibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq *** 451-4.5.0 LibClamAV Warning: *********************************************************** 451-4.5.0 LibClamAV Error: cli_hex2str(): Malformed hexstring: This ClamA
Nov 7 11:37:21 vadmin5454 postfix/smtpd[6094]: connect from unknown[116.72.249.62]
Nov 7 11:37:23 vadmin5454 postfix/smtpd[6094]: NOQUEUE: reject: RCPT from unknown[116.72.249.62]: 554 5.7.1 : Relay access denied; from= to= proto=ESMTP helo=
Nov 7 11:37:23 vadmin5454 postfix/smtpd[6094]: lost connection after DATA (0 bytes) from unknown[116.72.249.62]
Nov 7 11:37:23 vadmin5454 postfix/smtpd[6094]: disconnect from unknown[116.72.249.62]
Nov 7 11:39:56 vadmin5454 postfix/pickup[6028]: D3E9224C373: uid=0 from=
Nov 7 11:39:56 vadmin5454 postfix/cleanup[6139]: D3E9224C373: message-id=<20101107103956.D3E9224C373@vadmin5454>
Nov 7 11:39:56 vadmin5454 postfix/qmgr[6026]: D3E9224C373: from=, size=702, nrcpt=1 (queue active)
Nov 7 11:39:57 vadmin5454 amavis[3992]: (03992-11) (!)ClamAV-clamd: Can't connect to UNIX socket /var/run/clamav/clamd.ctl: 2, retrying (2)
Nov 7 11:40:01 vadmin5454 pop3d: Connection, ip=[::ffff:127.0.0.1]

Mail warn-log

Data from: 2010-11-07 11:45
Nov 7 11:14:33 vadmin5454 postfix/smtpd[5465]: warning: 183.184.102.81: address not listed for hostname 81.102.184.183.adsl-pool.sx.cn
Nov 7 11:15:13 vadmin5454 postfix/smtpd[5465]: warning: 193.34.172.42: hostname 42-172.users.icservice.net.ua verification failed: Name or service not known
Nov 7 11:17:21 vadmin5454 postfix/smtpd[5341]: warning: 194.79.61.249: hostname 194.79.61.249.alchevsk.net verification failed: Name or service not known
Nov 7 11:18:02 vadmin5454 postfix/smtpd[5341]: warning: 122.178.223.97: hostname ABTS-KK-Dynamic-097.223.178.122.airtelbroadband.in verification failed: Name or service not known
Nov 7 11:18:30 vadmin5454 postfix/smtpd[5341]: warning: 95.79.15.66: hostname net15.79.95-66.nn.ertelecom.ru verification failed: Name or service not known
Nov 7 11:20:12 vadmin5454 postfix/smtpd[5341]: warning: 113.168.214.207: address not listed for hostname localhost
Nov 7 11:20:37 vadmin5454 postfix/smtpd[5325]: warning: 217.197.247.53: hostname pppoe-247-53.tsinet.ru verification failed: Name or service not known
Nov 7 11:20:44 vadmin5454 postfix/smtpd[5341]: warning: 212.179.66.138: hostname bzq-179-66-138.static.bezeqint.net verification failed: Name or service not known
Nov 7 11:22:45 vadmin5454 postfix/smtpd[5341]: warning: 178.137.0.221: hostname 178-137-0-221-kie.broadband.kyivstar.net verification failed: Name or service not known
Nov 7 11:22:52 vadmin5454 amavis[3992]: (03992-09) (!)ClamAV-clamd: Can't connect to UNIX socket /var/run/clamav/clamd.ctl: 2, retrying (2)
Nov 7 11:22:58 vadmin5454 amavis[3992]: (03992-09) (!!)ClamAV-clamd av-scanner FAILED: run_av error: Too many retries to talk to /var/run/clamav/clamd.ctl (Can't connect to UNIX socket /var/run/clamav/clamd.ctl: No such file or directory) at (eval 88) line 309.
Nov 7 11:22:58 vadmin5454 amavis[3992]: (03992-09) (!!)WARN: all primary virus scanners failed, considering backups
Nov 7 11:22:58 vadmin5454 amavis[3992]: (03992-09) (!!)run_av (ClamAV-clamscan) FAILED - unexpected exit 50, output="LibClamAV Warning: ***********************************************************\nLibClamAV Warning: *** This version of the ClamAV engine is outdated. ***\nLibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***\nLibClamAV Warning: ***********************************************************\nLibClamAV Error: cli_hex2str(): Malformed hexstring: This ClamAV version has reached End of Life! Please upgrade to version 0.95 or later. For more information see www.clamav.net/eol-clamav-094 and www.clamav.net/download (length:

Mail error-log

Data from: 2010-11-07 11:45
Nov 7 10:57:55 vadmin5454 amavis[4192]: (04192-02) (!!)run_av (ClamAV-clamscan) FAILED - unexpected exit 50, output="LibClamAV Warning: ***********************************************************\nLibClamAV Warning: *** This version of the ClamAV engine is outdated. ***\nLibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***\nLibClamAV Warning: ***********************************************************\nLibClamAV Error: cli_hex2str(): Malformed hexstring: This ClamAV version has reached End of Life! Please upgrade to version 0.95 or later. For more information see www.clamav.net/eol-clamav-094 and www.clamav.net/download (length: 169)\nLibClamAV Error: Problem parsing database at line 737\nLibClamAV Error: Can't load daily.ndb: Malformed database\nLibClamAV Error: cli_tgzload: Can't load daily.ndb\nLibClamAV Error: Can't load /var/lib/clamav//daily.cld: Malformed database\nERROR: Malformed database"
Nov 7 10:57:55 vadmin5454 amavis[4192]: (04192-02) (!!)ClamAV-clamscan av-scanner FAILED: /usr/bin/clamscan unexpected exit 50, output="LibClamAV Warning: ***********************************************************\nLibClamAV Warning: *** This version of the ClamAV engine is outdated. ***\nLibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***\nLibClamAV Warning: ***********************************************************\nLibClamAV Error: cli_hex2str(): Malformed hexstring: This ClamAV version has reached End of Life! Please upgrade to version 0.95 or later. For more information see www.clamav.net/eol-clamav-094 and www.clamav.net/download (length: 169)\nLibClamAV Error: Problem parsing database at line 737\nLibClamAV Error: Can't load daily.ndb: Malformed database\nLibClamAV Error: cli_tgzload: Can't load daily.ndb\nLibClamAV Error: Can't load /var/lib/clamav//daily.cld: Malformed database\nERROR: Malformed database" at (eval 88) line 527.
Nov 7 10:57:55 vadmin5454 amavis[4192]: (04192-02) (!!)TROUBLE in check_mail: virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: run_av error: Too many retries to talk to /var/run/clamav/clamd.ctl (Can't connect to UNIX socket /var/run/clamav/clamd.ctl: No such file or directory) at (eval 88) line 309.; ClamAV-clamscan av-scanner FAILED: /usr/bin/clamscan unexpected exit 50, output="LibClamAV Warning: ***********************************************************\nLibClamAV Warning: *** This version of the ClamAV engine is outdated. ***\nLibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***\nLibClamAV Warning:

ISPConfig looks on first really promising.
Thank you for advices!
M.

[falko]

What's your distribution? Please make sure that clamd is running.