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Old 24th September 2010, 16:19
toux toux is offline
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Default ftp login failed

Hi all,

Some weeks ago, I was updated from 3.0.1 to 3.0.2 and now I opened some sites and ftp users, I try connect to FTP, and Filezilla says:
Response: 530 Login authentication failed

I check on phpmyadmin ispconfig Db and I check ftp users and the user appear well.

I don't know what can be the problem.

Thank you !
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  #2  
Old 24th September 2010, 17:19
till till is online now
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Enable debugging oin pure-ftpd and then post the messages that you get in the log when the login fails:

http://www.faqforge.com/linux/contro...-debian-linux/
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  #3  
Old 24th September 2010, 18:37
toux toux is offline
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Sep 24 17:58:24 ks33222 kernel: BANDWIDTH_IN:IN=eth0 OUT= MAC=00:1c:c0:4a:1b:67:00:d0:d3:35:0e:94:08:00 SRC=83.231.23.109 DST=198.235.164.56 LEN=70 TOS=0x00 PREC=0x00 TTL=50 ID=36648 DF PROTO=TCP SPT=42509 DPT=21 WINDOW=108 RES=0x00 ACK PSH URGP=0
Sep 24 17:58:24 ks33222 pure-ftpd: (?@92.291.23.119) [WARNING] Authentication failed for user [c0avila]
Sep 24 17:58:24 ks33222 kernel: BANDWIDTH_OUT:IN= OUT=eth0 SRC=198.235.164.56 DST=83.231.23.109 LEN=85 TOS=0x10 PREC=0x00 TTL=64 ID=54053 DF PROTO=TCP SPT=21 DPT=42509 WINDOW=91 RES=0x00 ACK PSH URGP=0

I can read this

Thnak you!

David
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Old 24th September 2010, 18:51
lucani lucani is offline
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I think that c0avila isn't your correct login, default ftp prefix is [CLIENTNAME] not c[CLIENTID] as in database. If your client name is "firstclient" and you created ftp account "avila", your correct ftp login would be "firstclientavila" and password as you typed in new FTP-User.

-------------------
P.S. I use "[CLIENTNAME]_" (with " _ ") as default FTP prefix so ftp logins are more clear e.g. "company_user". Till, do you think it isn't better? Maybe this small change is worth fast modification in next version of ISPConfig?
-------------------

Last edited by lucani; 24th September 2010 at 18:55.
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Old 24th September 2010, 18:57
toux toux is offline
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Hi Lucani,

Thank you for your reply, but when I configure the Ispconfig I delete the prefixs on interface config, I prefer user my own users, and I don use users the server is for my sites.

I checked on phpmyadmin ispconfig db the user and is the same c0avila is correct, i don know what can be the problem.

Thank you for your help
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Old 25th September 2010, 12:02
lucani lucani is offline
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Quote:
Thank you for your reply, but when I configure the Ispconfig I delete the prefixs on interface config, I prefer user my own users, and I don use users the server is for my sites.
I see.

Quote:
I checked on phpmyadmin ispconfig db the user and is the same c0avila is correct, i don know what can be the problem.
I don't know if I understood you, but MySQL database accounts and FTP user accounts are separate things. I'm not sure also if you checked right table. It should be: phpmyadmin > dbispconfig > ftp_user > field "username"

If c0avila is correct username, login into ISPConfig control panel > Sites > FTP-User, write once again your password and save - maybe you missclicked during last entering password ?
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Old 25th September 2010, 12:30
toux toux is offline
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Hi Lucani,

Thank you for your reply!

No I try with 123 for example and not enter, I change the pass, I delete the site, I delete the ftp-user and create it another time, and nothing.

I don know what can be the problem, in my other servers with ispcnfig i never had this problem.

Thank you!
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Old 25th September 2010, 12:33
till till is online now
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Please try to disable name resolving:

http://www.faqforge.com/linux/contro...name-rsolving/

Then check if the the mysql login details that are in the pure-ftpd mysql config file are correct.
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Old 25th September 2010, 13:06
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I disable the disable name resolving

I found ftp_user table

I see the correct user, password is encripted, do you if is in MD5 format ot other I see $ symbol.

I check when I change the pass on the ispconfig format the code of the pass change.

Thnak you!
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  #10  
Old 25th September 2010, 18:29
Festinalente Festinalente is offline
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Default Numeric user causes error

I had the similar error message. I was experimenting with ISPConfig 3 and had created a user called 1. After changing the name from numeric into characters the error message disappeared.

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