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Old 17th April 2010, 08:59
vinny vinny is offline
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Default noobish question can this trouble ticket system work?

im currently running centos 5.4, i follwed the perfect server tutorial to setup my server and i followed the instructions on the ispconfig website to install ispconfig. id like to use this trouble ticket system for keeping track of billing, support and other issues that may come up so i have everything in writing. im just a custom to having a ticket system. heres a link to the instructions given on there site: http://www.troubleticketexpress.com/...ket-setup.html im not understanding the begining of uploading and moving this and that. if anyone can help out itd be great, or if theres another like this that is known to work with ispconfig let me know.
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Old 19th April 2010, 18:37
vinny vinny is offline
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bumb no one?
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Old 22nd April 2010, 00:19
vinny vinny is offline
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why cant anyone even suggest anything?
150 views no one can help?
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Old 22nd April 2010, 19:49
falko falko is offline
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I haven't tried that trouble ticket system, so I can't say if it works or not. It looks as if it written in Perl, so that might be a problem...
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Old 23rd April 2010, 19:21
vinny vinny is offline
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what would you suggest?
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Old 23rd April 2010, 22:51
dfed dfed is offline
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Quote:
Originally Posted by vinny View Post
what would you suggest?
Well before I started installing perl modules I'd look around at some php-based ticket systems. Flyspray is popular with some folks I know. I've never used it.
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