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FeraTechInc · #1 4th February 2010, 14:28

We've been having some problems with a flash based file uploader. While it started up very fast at uploading files lately it has been slowing down and throwing out Internal Server Error 500. Also, we have been getting this error with our other sites as well when loading pages from the MYSQL database.

We recently upgraded our server to Ubuntu 9.10

We have also made some changes to our php.ini and apache.conf files hoping to eliminate this error. It seems like it's a problem with the process timing out.

The server an AMD X3 processor, 8gigs of ram 1 terabyte of hard drive space in raid 5 and barely breaks a sweat during the day. PHP version 5.2.10 The slowness might be caused by our ISP.

However, we would like to eliminate the Internal 500 errors on our sites.

till · #2 4th February 2010, 15:30

Please take a look at the error log of the website, the reason for the error is logged there.

FeraTechInc · #3 4th February 2010, 23:07

Strangely I am getting hundreds of these errors a day:

[error] [client XXX.XXX.XXX.XXX] File does not exist: /var/www/website.com/web/error/404.html, referer: http://www.website.com/userinfo.php?uid=188

[error] [client XXX.XXX.XXX.XXX] File does not exist: /var/www/website.com/web/SPA/jseffects

Also there are these errors which are less common:

[warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function

The "File Does Not Exist" errors are happening to all my sites.

FeraTechInc · #4 4th February 2010, 23:19

Also, I would like to mention this error pretty includes all files in the website. It seems like all access to the site generates this error.

till · #5 5th February 2010, 11:41

The above errors are 404 errors and the lines do not belong to the 500 error. Most likely you checked the wrong error log file as a 500 error is always logged.

FeraTechInc · #6 5th February 2010, 11:44

Where is the log supposed to be?

I am checking in the /var/www/website.com/log/error.log

Is there another log for the site I should be checking?

till · #7 5th February 2010, 11:47

Yes, thats the correct file for the site. If the error is not listed there, take a look at the global apache error login in /var/log/apache2/ (path varies depending on Linux distribution).