Cannot connect to ftp after having moved var/www

[cubitus]

Hi,

I have a really strange behaviour.

I cannot connect with FTP to my server. The ftp_user table seams ok :

6  	riud  	riud  	   	1  	5  	zoroweb  	$1$KSHuIly\$GU52WEJmEtmuOjdX9C8iu1  	-1  	y  	web5  	client5  	/srv/d_vidy/www/clients/client5/web5  	-1  	-1  	-1

I've set the log of pur_ftp to verbose (after having browsed a lot this forum) and the log look like

Nov 29 19:10:43 vidy pure-ftpd: (?@zzz) [INFO] New connection from zzz
Nov 29 19:10:43 vidy pure-ftpd: (?@zzz) [DEBUG] Command [user] [zoroweb]
Nov 29 19:10:43 vidy pure-ftpd: (?@zzz) [DEBUG] Command [pass] [<*>]
Nov 29 19:10:48 vidy pure-ftpd: (?@zzz) [INFO] New connection from zzz
Nov 29 19:10:48 vidy pure-ftpd: (?@zzz) [DEBUG] Command [user] [zoroweb]
Nov 29 19:10:48 vidy pure-ftpd: (?@zzz) [DEBUG] Command [pass] [<*>]

but the log of filezilla give an error " Could not connect to server"

Status:	Resolving address of vidy.xxxxx.com
Status:	Connecting to xx.xx.xx.xx:21...
Status:	Connection established, waiting for welcome message...
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 1 of 50 allowed.
Response:	220-Local time is now 19:10. Server port: 21.
Response:	220-This is a private system - No anonymous login
Response:	220-IPv6 connections are also welcome on this server.
Response:	220 You will be disconnected after 15 minutes of inactivity.
Command:	USER zoroweb
Response:	331 User zoroweb OK. Password required
Command:	PASS *******
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Resolving address of vidy.xxxxx.com
Status:	Connecting to xx.xx.xx.xx:21...
Status:	Connection established, waiting for welcome message...
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 1 of 50 allowed.
Response:	220-Local time is now 19:10. Server port: 21.
Response:	220-This is a private system - No anonymous login
Response:	220-IPv6 connections are also welcome on this server.
Response:	220 You will be disconnected after 15 minutes of inactivity.
Command:	USER zoroweb
Response:	331 User zoroweb OK. Password required
Command:	PASS *******
Error:	Could not connect to server

Ok, I have to admit that it works just after having finished the installation of ispconfig. I just move the folder var/www to an other disk and manage to change basedir, path and symlinks value in ispconfig. Since I did it, it doesn't seams to work

I have no clue what's append. Do you have any idea what I should dig in ?

Thanks for your answer or any help you can provide

[till]

Might be a permission problem of the new directories Please check that /srv and /srv/d_vidy have the exact same owner and permissions then /var and /var/www

[cubitus]

Hi till,

Not sure what were permissions on /var/www as I removed this folder and create a symbolic link that point to /srv/d_vidy/www.

Next are the owner/permissions currently set on the relocated www folder.

/srv : drwxr-xr-x 3 root root
/srv/d_vidy : drwxrwxr-x 9 root admin
/srv/d_vidy/www : drwxrwxr-x 5 www-data www-data
/srv/d_vidy/www/clients : drwx------ 5 www-data www-data
/srv/d_vidy/www/clients/client5 : drwxr-xr-x 3 root root
/srv/d_vidy/www/clients/client5/web5 : drwxr-x--x 6 web5 client5

Are these owner/persmissions correct ?

I did try to connect with FTP with a wrong password and I get the following entry in messages logfile

Nov 30 12:39:27 vidy pure-ftpd: (?@zzzz) [INFO] New connection from zzzz
Nov 30 12:39:27 vidy pure-ftpd: (?@zzzz) [WARNING] Authentication failed for user [zoroweb]
Nov 30 12:39:33 vidy pure-ftpd: (?@zzzz) [INFO] Logout.

So the authentication process is working right. But why when I give the correct password the ftp server responds with "Error: Could not connect to server" ?

Any other log files to check ?

Thanks for your help

[till]

Enable verbose logging in pure-ftpd and then check if the log contains more infor if you try to login again.