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Old 10th April 2006, 20:31
jacobhenry jacobhenry is offline
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I am able to send and receive using Webmail but when it comes to using Outlook I am unable to send. Any suggestions?

I checked the 'requires authentication' box for SMTP and it is still not working.

Last edited by jacobhenry; 10th April 2006 at 20:33.
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Old 10th April 2006, 23:37
till till is offline
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Please check your mail log for errors when you send an email with outlook.
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Old 19th April 2006, 00:54
jacobhenry jacobhenry is offline
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Default Junk Mail?

Why do Email Clients, such as Outlook, send my emails to junk mail?
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Old 19th April 2006, 09:36
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Quote:
Originally Posted by jacobhenry
Why do Email Clients, such as Outlook, send my emails to junk mail?
Email clients do not send emails to junk mail.

Do you mean you have a spamfilter installed in your outlook installation and it filters an email you received to the spam folder even if it is not spam?
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Old 19th April 2006, 22:12
jacobhenry jacobhenry is offline
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No, Outlook thinks that emails from my domain (scratchco.com) are junk mail. Do you know why it would automatically assume my email is junk mail?
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Old 19th April 2006, 22:35
falko falko is offline
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Do those emails have something like ***SPAM*** in the subject line, or is the header in some way modified?
Do you have filter rules in Outlook the categorize your emails?
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Old 20th April 2006, 06:11
jacobhenry jacobhenry is offline
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Yes Outlook automatically sorts it for me and it thinks my email address is spam. The same thing happened with my friends client. Any suggestions.
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Old 20th April 2006, 18:05
falko falko is offline
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Do those emails have something like ***SPAM*** in the subject line, or is the header in some way modified?
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Old 20th April 2006, 21:20
jacobhenry jacobhenry is offline
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Sorry for leaving this question unanswered before. There is no ***SPAM*** in the subject or header. I am affraid that everyones clients will think my email address is SPAM and automatically send it to the Junk Mail. I am not having a problem when I receive mail. I am having a problem when I send mail to somebody and their client it says my email is junk.

Thanks your your patience.
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Old 21st April 2006, 11:23
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Which junk filter do your recipients use? Is your server hosted on a DSL line or in a datacenter with fixed IP?
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