webalizer

[lifeisboost]

Hello everyone,

I have a site that webalizer has all of a sudden just stopped. I have doen every fix i have found but it will not fix it. The log file is not over 2 gigs, webalizer works fine for all other sites in the server. it has been a month since this sites statistics have been updated. I even tried to manually setup a webalizer config file through webmin for this site and it still will not creat a statistics page. the site is not out of space either and webalizer is checked in the isp control panel.

The server is F9 and ispconfig 2.2.29, im at a loss on this one as it works fine on all other sites for this server, just this one site has the issue of no stats.

[till]

Does the access log for this specific website contains the latest log lines (one day old)?

[lifeisboost]

Originally Posted by till

Does the access log for this specific website contains the latest log lines (one day old)?

yes it does and it rotates monthly like it should. I have manually run webalizer for this site and run webalizer.php with no errors or output.

[till]

And do the statistics got created after you had run it manually?

[lifeisboost]

No stats are ever produced, but for every other site on this server it works as it should. only 1 site out of 100 others has an issue where webalizer will not work.

[till]

Ok, thats starange. Please ckeck that the site has a symlink with its domain name in /var/www (or were your sites are) that points to the we[ID] folder of the website like all other sites.

[lifeisboost]

Yes the symbolic link is correct. i have even pointed directly to the log file in that month under log/2009 and still no report.

[till]

The symlink in /var/www may not point to the logfile! It has to point to the website directory. Please do not mix this up with the symlink in the logs folder which points to the logfile.

[lifeisboost]

I know, i should have clarified, i have pointed webalizer directly to the log file for the month/ year when i tried to manually run webalizer.

web.log -> /home/www/www.xxxxxxxxx.com/log/2009/07/web.log

www.xxxxxxxxx.com -> /home/www/web5

[till]

Ok. And if you look into the file /home/www/www.xxxxxxxxx.com/log/2009/07/web.log, it contains current log entries?

If yes, then please delete the webalizer.hist and webalizer.current files in the stats directory of this site. Maybe there was a wrong line with a date in the future in one of the older logs and webalizer skips now all records until this future date is reached. Please be aware that tis might delete some older stats for this site, so make a backup of the satta directory if you need them.