FTP not working after restore

[jdg]

I recently had a server crash. I did a new install of ispconfig and imported the backup. I had done this once before with no problems, but this time FTP isn't working.

Here's what I have discovered. If /etc/proftpd_ispconfig.conf looks like this, I can't login remotely. I can however, login locally using "ftp 127.0.0.1":
###################################
#
# ISPConfig proftpd Configuration File
# Version 1.0
#
###################################
DefaultAddress 127.0.0.1
<VirtualHost --public ip here-->
DefaultRoot ~
AllowOverwrite on
Umask 002
</VirtualHost>

If I set the DefaultAddress to the public ip address, then I can successfully login with ftp remotely:

###################################
#
# ISPConfig proftpd Configuration File
# Version 1.0
#
###################################
DefaultAddress --public ip here--
<VirtualHost --public ip here-->
DefaultRoot ~
AllowOverwrite on
Umask 002
</VirtualHost>

Any ideas why it's not working when the public IP address is not the DefaultAddress (only listed as the VirtualHost)? Thanks in advance.

[till]

Make sure that you restored also all ISPConfig Linux users and groups in the files /etc/passwd, /etc/group and /etc/shadow

[jdg]

Yes, I did copy all those files.

My friend is telling me that the public IP should be the default. I was thinking 127.0.0.1 should be the default and any public IPs should be in the virtual sections. Does anyone know which is right?

[jdg]

I commented out the DefaultAddress line. With no DefaultAddress, it allows me to ftp to 127.0.0.1 and also to the public IP address. I'm assuming this is the solution.

[jdg]

I just discovered that ispconfig will overwrite the /etc/proftpd_ispconfig.conf file. It undoes any changes you make to this file. Instead of commenting out the defaultaddress line in this file, copy /root/ispconfig/isp/conf/proftpd_ispconfig.conf to /root/ispconfig/isp/conf/customized_templates/proftpd_ispconfig.conf and edit the file in the customized_templates directory.