Apache will not start after installing RapidSSL certificate

[CptDecker]

I have ISPconfig running with just one website and one IP address which is the base IP of the server.

I had to renew my SSL cert which was installed on the single site. I purchased a RapidSSL certificate and installed it. After install the site came up as untrusted although the certificate is supported by my browser (IE 7 and FF 3).

I then restarted apache and it failed to restart. I tried a reboot as well and site will not come up. I removed the certificate and apache comes up fine after that.

It seems to be the certificate that is causing apache not to restart.

Anyone have any thoughts on why or how to correct this?

[till]

Please make sure that you used the SSL Certificate request that ISPConfig has generated for you sas basis for your RapidShare SSL certificate, otherwise apache wont start anymore as the key does not match the certificate then.

[CptDecker]

Yes, the key is the one used for the certificate request. I have verified that.

[till]

Please have a look in the apache error log(s) which error occurs there.

[CptDecker]

The error log looks like this:

[Mon Aug 18 08:34:24 2008] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations
[Mon Aug 18 08:34:42 2008] [notice] caught SIGTERM, shutting down
[Mon Aug 18 08:34:43 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Mon Aug 18 08:34:43 2008] [notice] Digest: generating secret for digest authentication ...
[Mon Aug 18 08:34:43 2008] [notice] Digest: done
[Mon Aug 18 08:34:43 2008] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Mon Aug 18 08:34:43 2008] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations
[Mon Aug 18 08:35:26 2008] [notice] caught SIGTERM, shutting down
[Mon Aug 18 08:35:26 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Mon Aug 18 08:35:27 2008] [notice] Digest: generating secret for digest authentication ...
[Mon Aug 18 08:35:27 2008] [notice] Digest: done
[Mon Aug 18 08:35:27 2008] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Mon Aug 18 08:35:27 2008] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations

[CptDecker]

Till,

I need to get this running assap so I am going to look to get a refund on this cert. Is there any that you recommend that work well with ISPConfig? How about GeoTrust?

When creating the cert this should be apache+modssl, correct?

Thanks in advance.

[till]

As far as I know there are no certificteas that dont work with ISPConfig as long as they are generated for apache mod_ssl, so changing the certification company wont help much. I guess its a configuration issue on your server.

According to your logfile, apcahe has restarted without errors.

Please post the output of:

netstat -tap | grep apache

[CptDecker]

There is no output from that.

[CptDecker]

Hmmm... It would seem my site has disappeared from the isp management screen, although the user is still there. Any thoughts on that?

[till]

Have a look in the recycle bin, you might have deleted it.