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  #1  
Old 22nd February 2009, 18:04
phenner phenner is offline
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Default Postfix Authentication Issues
Hi,

I have an Ubuntu 8.10 server with ISPConfig 2 installed with Postfix.
I can log in and receive emails fine. However when it comes to sending everything goes pear shaped! I cannot send emails at all from any account on any client on ISPConfig through Outlook, however webmail works fine. Every time I try and send, the Network Password box comes up. I know the passwords and usernames are correct because they are the same as the incoming mail ones. Emails work fine however when authentication is set as off. However I cannot send to hotmail and other addresses when this is the case!

Help!

Thanks,

phenner
Last edited by phenner; 22nd February 2009 at 18:07.
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  #2  
Old 22nd February 2009, 18:21
till till is online now
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You have to enable smtp authentication in outlook to send email to users that are not on your server.
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  #3  
Old 22nd February 2009, 18:39
phenner phenner is offline
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Till,

Thanks for your reply.

I am well aware that you need SMTP auth on to send email, however whenever it is on, I cannot send to anyone as the login does not work, EVER! The username and password are definitely correct, but even so the network password box comes up every time i try to send.

Any ideas?

Thanks,

phenner
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  #4  
Old 22nd February 2009, 18:50
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Most likely its a misconfiguration in your sasl setup. Please post the errors from the mail log.
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  #5  
Old 22nd February 2009, 19:10
phenner phenner is offline
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Code:
Feb 22 16:59:18 phennerweb postfix/qmgr[16462]: 58A38D7B71: removed
Feb 22 16:59:42 phennerweb pop3d: Connection, ip=[::ffff:90.212.111.26]
Feb 22 16:59:42 phennerweb postfix/smtpd[16494]: connect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 16:59:42 phennerweb postfix/smtpd[16716]: connect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 16:59:43 phennerweb pop3d: LOGIN, user=web4_john, ip=[::ffff:90.212.111.26], port=[52824]
Feb 22 16:59:43 phennerweb postfix/smtpd[16494]: warning: SASL authentication failure: cannot connect to saslauthd server: Permission denied
Feb 22 16:59:43 phennerweb postfix/smtpd[16494]: warning: 5ad46f1a.bb.sky.com[90.212.111.26]: SASL LOGIN authentication failed: generic failure
Feb 22 16:59:43 phennerweb postfix/smtpd[16716]: warning: SASL authentication failure: cannot connect to saslauthd server: Permission denied
Feb 22 16:59:43 phennerweb postfix/smtpd[16716]: warning: 5ad46f1a.bb.sky.com[90.212.111.26]: SASL LOGIN authentication failed: generic failure
Feb 22 16:59:43 phennerweb postfix/smtpd[16494]: lost connection after AUTH from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 16:59:43 phennerweb postfix/smtpd[16494]: disconnect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 16:59:43 phennerweb postfix/smtpd[16716]: lost connection after AUTH from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 16:59:43 phennerweb postfix/smtpd[16716]: disconnect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 16:59:44 phennerweb pop3d: LOGOUT, user=web4_john, ip=[::ffff:90.212.111.26], port=[52824], top=0, retr=5160, rcvd=40, sent=5520, time=1
Feb 22 16:59:45 phennerweb pop3d: Connection, ip=[::ffff:90.212.111.26]
Feb 22 16:59:45 phennerweb pop3d: LOGIN, user=web4_joe, ip=[::ffff:90.212.111.26], port=[52827]
Feb 22 16:59:46 phennerweb pop3d: LOGOUT, user=web4_joe, ip=[::ffff:90.212.111.26], port=[52827], top=0, retr=0, rcvd=12, sent=39, time=1
Feb 22 17:00:44 phennerweb postfix/anvil[16468]: statistics: max connection rate 8/60s for (smtp:90.212.111.26) at Feb 22 16:59:14
Feb 22 17:00:44 phennerweb postfix/anvil[16468]: statistics: max connection count 2 for (smtp:90.202.33.47) at Feb 22 16:52:07
Feb 22 17:00:44 phennerweb postfix/anvil[16468]: statistics: max cache size 2 at Feb 22 16:59:06
Feb 22 17:00:51 phennerweb postfix/smtpd[16494]: connect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:00:51 phennerweb postfix/smtpd[16716]: connect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:00:51 phennerweb postfix/smtpd[16494]: warning: SASL authentication failure: cannot connect to saslauthd server: Permission denied
Feb 22 17:00:51 phennerweb postfix/smtpd[16494]: warning: 5ad46f1a.bb.sky.com[90.212.111.26]: SASL LOGIN authentication failed: generic failure
Feb 22 17:00:52 phennerweb postfix/smtpd[16716]: warning: SASL authentication failure: cannot connect to saslauthd server: Permission denied
Feb 22 17:00:52 phennerweb postfix/smtpd[16716]: warning: 5ad46f1a.bb.sky.com[90.212.111.26]: SASL LOGIN authentication failed: generic failure
Feb 22 17:00:52 phennerweb postfix/smtpd[16494]: lost connection after AUTH from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:00:52 phennerweb postfix/smtpd[16494]: disconnect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:00:52 phennerweb postfix/smtpd[16716]: lost connection after AUTH from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:00:52 phennerweb postfix/smtpd[16716]: disconnect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:01:14 phennerweb pop3d: Connection, ip=[::ffff:92.12.85.160]
Feb 22 17:01:14 phennerweb pop3d: LOGIN, user=web4_rmiller, ip=[::ffff:92.12.85.160], port=[61401]
Feb 22 17:01:14 phennerweb pop3d: LOGOUT, user=web4_rmiller, ip=[::ffff:92.12.85.160], port=[61401], top=0, retr=0, rcvd=12, sent=39, time=0
Feb 22 17:01:55 phennerweb postfix/smtpd[16494]: connect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:01:55 phennerweb postfix/smtpd[16716]: connect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:01:55 phennerweb postfix/smtpd[16494]: warning: SASL authentication failure: cannot connect to saslauthd server: Permission denied
Feb 22 17:01:55 phennerweb postfix/smtpd[16494]: warning: 5ad46f1a.bb.sky.com[90.212.111.26]: SASL LOGIN authentication failed: generic failure
Feb 22 17:01:55 phennerweb postfix/smtpd[16716]: warning: SASL authentication failure: cannot connect to saslauthd server: Permission denied
Feb 22 17:01:55 phennerweb postfix/smtpd[16716]: warning: 5ad46f1a.bb.sky.com[90.212.111.26]: SASL LOGIN authentication failed: generic failure
Feb 22 17:01:55 phennerweb postfix/smtpd[16494]: lost connection after AUTH from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:01:55 phennerweb postfix/smtpd[16494]: disconnect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:01:55 phennerweb postfix/smtpd[16716]: lost connection after AUTH from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:01:55 phennerweb postfix/smtpd[16716]: disconnect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:02:33 phennerweb pop3d: Connection, ip=[::ffff:90.212.111.26]
Feb 22 17:02:33 phennerweb postfix/smtpd[16494]: connect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:02:33 phennerweb postfix/smtpd[16716]: connect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:02:34 phennerweb pop3d: LOGIN, user=web4_john, ip=[::ffff:90.212.111.26], port=[52840]
Feb 22 17:02:34 phennerweb postfix/smtpd[16494]: warning: SASL authentication failure: cannot connect to saslauthd server: Permission denied
Feb 22 17:02:34 phennerweb postfix/smtpd[16494]: warning: 5ad46f1a.bb.sky.com[90.212.111.26]: SASL LOGIN authentication failed: generic failure
Feb 22 17:02:34 phennerweb postfix/smtpd[16716]: warning: SASL authentication failure: cannot connect to saslauthd server: Permission denied
Feb 22 17:02:34 phennerweb postfix/smtpd[16716]: warning: 5ad46f1a.bb.sky.com[90.212.111.26]: SASL LOGIN authentication failed: generic failure
Feb 22 17:02:34 phennerweb postfix/smtpd[16494]: lost connection after AUTH from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:02:34 phennerweb postfix/smtpd[16494]: disconnect from 5ad46f1a.bb.sky.com[90.212.111.26]
Feb 22 17:02:34 phennerweb postfix/smtpd[16716]: lost connection after AUTH from 5ad46f1a.bb.sky.com[90.212.111.26]
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  #6  
Old 23rd February 2009, 10:55
phenner phenner is offline
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Anyone got any ideas as to how to fix the SASL for Postfix?

Thanks,

phenner
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  #7  
Old 23rd February 2009, 10:58
till till is online now
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Please redo the postfix and sasl configuration steps from the perfect setup for ubuntu 8.10
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  #8  
Old 23rd February 2009, 11:07
phenner phenner is offline
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Should I remove Postfix first?

Thanks,

phenner
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  #9  
Old 24th February 2009, 08:47
phenner phenner is offline
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Anyone know if Postfix needs removing first?

Thanks,

Rich
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  #10  
Old 24th February 2009, 09:40
till till is online now
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You dont have to remove postfix first. Just redo the configuration steps.
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