ftp problem next move to other server

[metaldrummer]

Hi:
users cannot view directory next move from Server A to Server B

OS: OpenSuse Linux 11.0
FTP daemon: ProFTPD

Client return:

Status: Resolving address of www.xxx.xx
Status: Connecting to xxx.xx.xxx.xx:21...
Status: Connection established, waiting for welcome message...
Response: 220 ProFTPD 1.3.2rc3 Server (ProFTPD Default Installation) [xxx.xx.xxx.xx]
Command: USER
Response: 331 Password required for
Command: PASS
Response: 230 User web19_admin logged in
Status: Connected
Status: Retrieving directory listing...
Command: CWD /web
Response: 250 CWD command successful
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (xxx,xx,xxx,xx,9,50).
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing

Who's wrong?

Regards
David Lagos S.
Coquimbo-Chile

[till]

Please your logfiles for errors.

[metaldrummer]

from /var/log/messages:

Jan 14 09:40:37 ns1 proftpd[20963]: ns1.wificafe.cl (190-82-221-84.adsl.tie.cl[190.82.221.84]) - FTP session opened.
Jan 14 12:40:37 ns1 proftpd[20963]: ns1.wificafe.cl (190-82-221-84.adsl.tie.cl[190.82.221.84]) - Preparing to chroot to directory '/srv/www/web19'
Jan 14 12:40:37 ns1 proftpd[20963]: ns1.wificafe.cl (190-82-221-84.adsl.tie.cl[190.82.221.84]) - USER web19_admin: Login successful.
Jan 14 12:41:03 ns1 proftpd[20608]: ns1.wificafe.cl (190-82-211-223.adsl.tie.cl[190.82.211.223]) - Client session idle timeout, disconnected
Jan 14 12:41:03 ns1 proftpd[20608]: ns1.wificafe.cl (190-82-211-223.adsl.tie.cl[190.82.211.223]) - FTP session closed.

it is strange that the session starts at 9:40 and the other showing the hours of 12:40

annex:

/etc/proftpd.conf

# This is a basic ProFTPD configuration file (rename it to
# 'proftpd.conf' for actual use. It establishes a single server
# and a single anonymous login. It assumes that you have a user/group
# "nobody" and "ftp" for normal operation and anon.

ServerName "ProFTPD Default Installation"
ServerType standalone
DefaultServer on

# Port 21 is the standard FTP port.
Port 21

# Don't use IPv6 support by default.
UseIPv6 off

# Umask 022 is a good standard umask to prevent new dirs and files
# from being group and world writable.
Umask 022

# To prevent DoS attacks, set the maximum number of child processes
# to 30. If you need to allow more than 30 concurrent connections
# at once, simply increase this value. Note that this ONLY works
# in standalone mode, in inetd mode you should use an inetd server
# that allows you to limit maximum number of processes per service
# (such as xinetd).
MaxInstances 30

# Set the user and group under which the server will run.
User nobody
Group nogroup

# To cause every FTP user to be "jailed" (chrooted) into their home
# directory, uncomment this line.
DefaultRoot ~
IdentLookups off
ServerIdent on "FTP Server ready."


# Normally, we want files to be overwriteable.
AllowOverwrite on

# Bar use of SITE CHMOD by default
#<Limit SITE_CHMOD>
# DenyAll
#</Limit>

# A basic anonymous configuration, no upload directories. If you do not
# want anonymous users, simply delete this entire <Anonymous> section.
<Anonymous ~ftp>
User ftp
Group ftp

# We want clients to be able to login with "anonymous" as well as "ftp"
UserAlias anonymous ftp

# Limit the maximum number of anonymous logins
MaxClients 10

# We want 'welcome.msg' displayed at login, and '.message' displayed
# in each newly chdired directory.
DisplayLogin welcome.msg
DisplayChdir .message

# Limit WRITE everywhere in the anonymous chroot
<Limit WRITE>
DenyAll
</Limit>
</Anonymous>
Include /etc/proftpd_ispconfig.conf

proftpd_ispconfig.conf

DefaultAddress 127.0.0.1
<VirtualHost 200.27.146.46>
DefaultRoot ~
AllowOverwrite on
Umask 002
</VirtualHost>

Regards
David

[falko]

Did you try both active and passive transfers in your FTP client?

[metaldrummer]

apparently it was my FTP client, since I changed to another client and let me see the directory and tried several different accounts without problems.
the problem is with the client filezilla.

Regards
David Lagos S.
Coquimbo - Chile