"imapd: LOGIN FAILED" using @mail as webmail interface

[Ruben]

Hi,

I have a ispconfig server runing fine after follow the how to: The Perfect Server - Ubuntu Intrepid Ibex (Ubuntu 8.10) and after install ISPCONFIG + Squirrelmail all the virtual users can login succesfull using the virtual user as: user@example.com instead webx_user@example.com.

Ok all is perfect... but I'd like test the open @mail version so I followed the how to: @Mail Webmail System On Your ISPConfig Server Within 10 Easy Steps. The squirrelmail is installed yet.

I can login to atmail only with system users (webx_user) but if I test with virtual users I get: "imapd: LOGIN FAILED" into the mail log.

I'll apreciate any tip you friends can shut me .

Regards,

Ruben

[till]

Please post the exact error message from the mail log. You will have to use the system user name and not the email address as login.

[Ruben]

Thanks Till by your reply,

This is the error at the web interface:
Server responded: -ERR Login failed

And this is the mail log part:
Dec 6 07:15:02 mail imapd: Connection, ip=[::ffff:127.0.0.1]
Dec 6 07:15:02 mail imapd: LOGIN FAILED, user=rmoran, ip=[::ffff:127.0.0.1]
Dec 6 07:15:07 mail imapd: Disconnected, ip=[::ffff:127.0.0.1], time=5
Dec 6 07:15:07 mail imapd: Connection, ip=[::ffff:127.0.0.1]
Dec 6 07:15:07 mail imapd: LOGIN FAILED, user=rmoran@example.com, ip=[::ffff:127.0.0.1]
Dec 6 07:15:12 mail imapd: Disconnected, ip=[::ffff:127.0.0.1], time=5

As a comment: I can login squirrelmail using both real users and virtual users for others domains in the same server, I did install @mail just for one domain.

And this is the log using the system user:
Dec 6 07:27:23 mail imapd: Connection, ip=[::ffff:127.0.0.1]
Dec 6 07:27:23 mail imapd: LOGIN, user=web3_rmoran, ip=[::ffff:127.0.0.1], port=[45222], protocol=IMAP
Dec 6 07:27:23 mail imapd: DISCONNECTED, user=web3_rmoran, ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=45, sent=381, time=0
Dec 6 07:27:23 mail imapd: Connection, ip=[::ffff:127.0.0.1]
Dec 6 07:27:23 mail imapd: LOGIN, user=web3_rmoran, ip=[::ffff:127.0.0.1], port=[45223], protocol=IMAP
Dec 6 07:27:24 mail imapd: DISCONNECTED, user=web3_rmoran, ip=[::ffff:127.0.0.1], headers=0, body=1336, rcvd=172, sent=2163, time=1

So, I can login with virtual users at squirrelmail without errors.

Thanks again by your comments,

Ruben

[till]

Looks as if you entered the wrong username. Usernames have the format web[ID]_username, so the username is something like web1_rmoran or similar.

[Ruben]

The first part is using the virtual user rmoran@example.com and the second using the real user web3_rmoran@example.com

I can login fine at squirrelmail domains using both rmoran@example2.com and web2_rmoran@example.com

Ruben

[till]

Squirrelmail is patched to support virtual users. You will have to use:

web2_rmoran

as username in all other webmail or email applications.

[Ruben]

Ok... any way I'm using squirrelmail for our production domains .

I was testing @mail because the nice interface.

Thanks Till by your help!

Ruben