shell access not working

[hanswid]

I have ISPConfig 2.2.3 (maybe) and host some websites now. The problem is I can not make shell access for client to work. FTP, phpMyAdmin are working just fine.

Here is what I set in ISPConfig : Under the "Sites" -> "ISP User", here are my setting :
Email address : me@domain.com
Username: me
Password: xxxxx

Administrator : V (means checked)
Shell Access : V (chekced)

Also on "Sites" -> "Basic", Shell Access is checked.

Then I saved everything. But when I try to ssh, it always ask for password again and again. FTP and other thing are fine. Where did I get wrong?? I restarted Apache and SSH, but didnt help.

[hanswid]

sorry... my mistake. I didnt set the user at my SSH access control.