email receiving died ??? + report a bug in ispconfig email add/remove

[coolen]

I did set up ispconfig and suse 11.0 from scratch again, after some initial tries, and to avoid the errors I made earlier.

Everything seemed to work fine after I was ready, and also after the restart of my box (after having solved that I had to add some extra ports for proftpd to my firewall)

now suddenly after 2-3 days, I still am able to send mail from all the domains, but receiving mail doesn't seem to work anymore. I sure didn't change anything to the box as far as I know, and I am not able to see any error messages in the log files I think i need to check (mail.log, mail.warn, mail.error,mail.info)
since I'm new to ispconfig and pretty new to mailserver isssues I was wondering if one of you ppl could give me some clues about where to start looking.


Furthermore I want to report a bug:
I added a new mailuser in one of my webs, but forgot to set a pwd. So I deleted that email user again. Now it seems impossible to add that email user new again, since ispconfig keeps complaining that the email still exists. I have no clue where to look to remove that erreneous email user, so I can add it again.

[till]

Which messages appear in the mail log when you send a message from a account on your server to another account on your server?

Furthermore I want to report a bug:
I added a new mailuser in one of my webs, but forgot to set a pwd. So I deleted that email user again. Now it seems impossible to add that email user new again, since ispconfig keeps complaining that the email still exists. I have no clue where to look to remove that erreneous email user, so I can add it again.

Thats no bug. You just missed to empty the recycle bin

[coolen]

Hi Till, thanks for answering so quickly.

Oops

ok no bug then, just never could have thought that it would go to the recycle bin first.


As for the email, I do not have users that can log into the box, nor an email program there. But I'll try to set that up as test first.

I'll be back at you

[coolen]

Hi Till,

this is in /var/log/mail when I try to send from one till another client:

Oct 31 13:27:58 idefix postfix/pickup[32081]: 67AF1A563: uid=10003 from=<web2_arthur>
Oct 31 13:27:58 idefix postfix/cleanup[6998]: 67AF1A563: message-id=<20081031122758.67AF1A563@server1.example.com>
Oct 31 13:27:58 idefix postfix/qmgr[32084]: 67AF1A563: from=<web2_arthur@server1.example.com>, size=505, nrcpt=1 (queue active)
Oct 31 13:27:58 idefix postfix/smtp[7000]: 67AF1A563: to=<web3_henk@server1.example.com>, orig_to=<henk@cafestrings.com>, relay=none, delay=0.23, delays=0.13/0.02/0.08/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.example.com type=AAAA: Host not found)
Oct 31 13:27:58 idefix postfix/cleanup[6998]: A008CA564: message-id=<20081031122758.A008CA564@server1.example.com>
Oct 31 13:27:58 idefix postfix/qmgr[32084]: A008CA564: from=<>, size=2527, nrcpt=1 (queue active)
Oct 31 13:27:58 idefix postfix/bounce[7001]: 67AF1A563: sender non-delivery notification: A008CA564
Oct 31 13:27:58 idefix postfix/qmgr[32084]: 67AF1A563: removed
Oct 31 13:27:58 idefix postfix/smtp[7000]: A008CA564: to=<web2_arthur@server1.example.com>, relay=none, delay=0.14, delays=0.06/0/0.08/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.example.com type=AAAA: Host not found)
Oct 31 13:27:58 idefix postfix/qmgr[32084]: A008CA564: removed



for now I (try) not to use DNS, I have no clue what to prepare for it, and I want to configure the server step by step, hoping to solve the problems one by one.
So

I have set DNS in manager to off (hoping that all DNS issues are set aside with that) but obviously they haven't )


My dns services are done via afraid.org, and I did add smtp/pop3 and mail entries there.

on the websites on my server the MX boxis set to off but I do seem to have DNS entries in the DNS part of the ISPConfig UI

[coolen]

Nobody any suggestions anymore ?

[falko]

Please create an A record for server1.example.com. As a temporary workaround, you can add server1.example.com to /etc/hosts.

[coolen]

Hi Falko,

Mhh, maybe some prior info.

I run my webs via afraid. So I do not need a DNS on my site atm. So I set DNS/Bind in ispmanager to off.

I do seem to have entries in the DNS part of ispconfig, but I figured that is no concern since bind isn't running ?

the server1.example.com was changed allready to server1.idefix.lan, but that is a local name, it shouldn't be visible on the outside of the web.

So the current error I see when sending LOCAL email from one of my webclients to another is also reflecting server1.idefix.lan:

Nov 1 18:49:27 idefix postfix/smtp[11696]: DC909A564: to=<web3_henk@server1.idefix.lan>, orig_to=<henk@cafestrings.com>, relay=none, delay=0.2, delays=0.13/0.02/0.05/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=AAAA: Host not found)
Nov 1 18:49:27 idefix postfix/cleanup[11694]: 1A6ACA565: message-id=<20081101174927.1A6ACA565@server1.idefix.lan>
Nov 1 18:49:27 idefix postfix/qmgr[3146]: 1A6ACA565: from=<>, size=2462, nrcpt=1 (queue active)
Nov 1 18:49:27 idefix postfix/bounce[11697]: DC909A564: sender non-delivery notification: 1A6ACA565
Nov 1 18:49:27 idefix postfix/qmgr[3146]: DC909A564: removed
Nov 1 18:49:27 idefix postfix/smtp[11696]: 1A6ACA565: to=<web2_arthur@server1.idefix.lan>, relay=none, delay=0.09, delays=0.07/0/0.03/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=AAAA: Host not found)
Nov 1 18:49:27 idefix postfix/qmgr[3146]: 1A6ACA565: removed


I added the server1.idefix.lan in my hosts:

# Syntax:
#
# IP-Address Full-Qualified-Hostname Short-Hostname
#

127.0.0.1 localhost

# special IPv6 addresses
::1 localhost ipv6-localhost ipv6-loopback

fe00::0 ipv6-localnet

ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
ff02::3 ipv6-allhosts
127.0.0.2 idefix.lan idefix
192.168.1.76 idefix.lan idefix
192.168.1.76 server1.idefix.lan


I still get the error in sending email
mails are send, but not received.

as for the A record ?? isn't that needed in DNS setup only ? and since idefix.lan is not an outside known name, should it be in an A record still??

Or is it that you mean that the name I give to my local machine, should be one that IS visible in a real resolving internet name ?

The strange thing is that everthing did work after install, it just suddenly stopped working, and I have no clue why.

Just ask me for all logs.setups and even access to my box. I desperatly need to have this working and if possible, understand what I'm doing

Thanks advance

[coolen]

BTW,

sending mails from an internal web client out DOES work:


Nov 2 08:48:38 idefix postfix/pickup[29729]: 79BB0A565: uid=10003 from=<web2_arthur>
Nov 2 08:48:38 idefix postfix/cleanup[29750]: 79BB0A565: message-id=<20081102074838.79BB0A565@server1.idefix.lan>
Nov 2 08:48:38 idefix postfix/qmgr[29732]: 79BB0A565: from=<web2_arthur@server1.idefix.lan>, size=463, nrcpt=1 (queue active)
Nov 2 08:48:38 idefix postfix/smtp[29739]: 79BB0A565: to=<arthur_coolen@planet.nl>, relay=mailin.planet.nl[195.121.6.51]:25, delay=0.36, delays=0.12/0/0.14/0.11, dsn=2.6.0, status=sent (250 2.6.0 <20081102074838.79BB0A565@server1.idefix.lan> Queued mail for delivery)
Nov 2 08:48:38 idefix postfix/qmgr[29732]: 79BB0A565: removed

[falko]

Please add server1.idefix.lan to the

::1 localhost ipv6-localhost ipv6-loopback

line /etc/hosts as well.

[coolen]

Falko,

I did:

#
# hosts This file describes a number of hostname-to-address
# mappings for the TCP/IP subsystem. It is mostly
# used at boot time, when no name servers are running.
# On small systems, this file can be used instead of a
# "named" name server.
# Syntax:
#
# IP-Address Full-Qualified-Hostname Short-Hostname
#

127.0.0.1 localhost

# special IPv6 addresses
::1 localhost server1.idefix.lan ipv6-localhost ipv6-loopback

fe00::0 ipv6-localnet

ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
ff02::3 ipv6-allhosts
127.0.0.2 idefix.lan idefix
192.168.1.76 idefix.lan idefix
127.0.0.2 server1.idefix.lan server1
192.168.1.76 server1.idefix.lan server1


And no, it didn't help : (I also took a restart of the server, just 2b sure)

Nov 2 18:38:35 idefix postfix/pickup[2902]: 367D2A565: uid=10003 from=<web2_arthur>
Nov 2 18:38:35 idefix postfix/cleanup[4467]: 367D2A565: message-id=<20081102173835.367D2A565@server1.idefix.lan>
Nov 2 18:38:35 idefix postfix/qmgr[2905]: 367D2A565: from=<web2_arthur@server1.idefix.lan>, size=462, nrcpt=1 (queue active)
Nov 2 18:38:35 idefix postfix/smtp[4469]: 367D2A565: to=<web3_henk@server1.idefix.lan>, orig_to=<henk@cafestrings.com>, relay=none, delay=0.25, delays=0.19/0.02/0.04/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=AAAA: Host not found)
Nov 2 18:38:35 idefix postfix/cleanup[4467]: 655C2A566: message-id=<20081102173835.655C2A566@server1.idefix.lan>
Nov 2 18:38:35 idefix postfix/qmgr[2905]: 655C2A566: from=<>, size=2468, nrcpt=1 (queue active)
Nov 2 18:38:35 idefix postfix/bounce[4470]: 367D2A565: sender non-delivery notification: 655C2A566
Nov 2 18:38:35 idefix postfix/qmgr[2905]: 367D2A565: removed
Nov 2 18:38:35 idefix postfix/smtp[4469]: 655C2A566: to=<web2_arthur@server1.idefix.lan>, relay=none, delay=0.1, delays=0.07/0/0.03/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=AAAA: Host not found)
Nov 2 18:38:35 idefix postfix/qmgr[2905]: 655C2A566: removed


more suggestions or logs/commands you want to know ?

thx for your help so far!

Arthur