Problems with receiving mail

[Kieran]

Hi Chaps,

Hope you can be of help? I've recently installed ISPConfig and all seems to be going well i have set a site up and it is working, I have also set 2 users up to try out the mail. Problem is with both outlook express using web1_kie as username and webmail (kieran@nmcl.ath.cx as username) it wont let me log in. Outlook express gives a "user name rejected" error and webmail gives "You cannot login with the username and password entered" i am getting the password right, im just lost, searched for a while but thought it was time to ask.

TIA

Kieran

[nitefox]

Post a 'tail -n 20 /var/log/mail.log' after you try logging in so we can see why the login is being rejected.

[Kieran]

Feb 25 21:42:29 server1 ipop3d[17347]: pop3 service init from 62.30.40.172
Feb 25 21:42:29 server1 ipop3d[17347]: Command stream end of file while reading line user=??? host=62-30-40-172.cable.ubr03.wiga.blueyonder.co.uk [62.30.40.172]

This is the latest from the mail log. Thanks for the help.

[till]

Which linux distribution do you use? Have you used one of the perfect setup guides?

If you installed courier or dovecot as pop3 / imap daemon, have you switched ISPConfig to maildir mode in management > server > settings on the mail tab?

[Kieran]

Sorry about the lack of info was tired last night.
I'm using Debian Sarge, followed the debian perfect setup, and did not install courier or dovecot so didnt enable maildir.

Thanks

[till]

Have you tried to send an email to your server and use the Server IP in your mailclient (outlook / thunderbird) as SMTP and pop3 server? Which messages do you get in the maillog after you send the mail?

[Kieran]

Using the Internal IP of my server as smtp and pop server i managed to send an email to myself but i was again asked for authentication to receive mail
The details of my log at the time:

Feb 26 14:51:10 server1 postfix/smtpd[4917]: connect from unknown[192.168.2.144]
Feb 26 14:51:10 server1 postfix/smtpd[4917]: 74C933788AB: client=unknown[192.168 .2.144]
Feb 26 14:51:10 server1 postfix/cleanup[4920]: 74C933788AB: message-id=<000601c6 3ae4$3f8b3500$9002a8c0@acslap03>
Feb 26 14:51:10 server1 postfix/smtpd[4917]: disconnect from unknown[192.168.2.1 44]
Feb 26 14:51:10 server1 postfix/qmgr[3565]: 74C933788AB: from=<kieran@nmcl.ath.c x>, size=1307, nrcpt=1 (queue active)
Feb 26 14:51:10 server1 postfix/pickup[3564]: C2AD23788B0: uid=10001 from=<web1_ kie>
Feb 26 14:51:10 server1 postfix/cleanup[4920]: C2AD23788B0: message-id=<20060226 145110.C2AD23788B0@server1.chimpus.ath.cx>
Feb 26 14:51:10 server1 postfix/qmgr[3565]: C2AD23788B0: from=<web1_kie@server1. chimpus.ath.cx>, size=383, nrcpt=1 (queue active)
Feb 26 14:51:10 server1 postfix/local[4942]: C2AD23788B0: to=<admispconfig@local host>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmai l -f-)
Feb 26 14:51:10 server1 postfix/qmgr[3565]: C2AD23788B0: removed
Feb 26 14:51:11 server1 postfix/local[4921]: 74C933788AB: to=<web1_kie@server1.c himpus.ath.cx>, orig_to=<kieran@nmcl.ath.cx>, relay=local, delay=1, status=sent (delivered to command: /usr/bin/procmail -f-)
Feb 26 14:51:11 server1 postfix/qmgr[3565]: 74C933788AB: removed
Feb 26 14:51:14 server1 ipop3d[4951]: pop3 service init from 192.168.2.144
Feb 26 14:51:14 server1 ipop3d[4951]: Command stream end of file while reading l ine user=??? host=[192.168.2.144]

[falko]

Have a look at this thread: http://www.howtoforge.com/forums/showthread.php?t=2535

[Kieran]

Falko, Till,

Thanks for the help. Indeed installing courier solved the problem. Maybe when I have more time and am a bit more knowledgable on linux i will look into why the standard setup did not work but for now all is great.

Great Product, Guides and Support chaps, keep it up.

Kieran