I'm trying to pipe email into a support desk
Eg mail to email@example.com
> sent to php pipe file (pipe.php) > imported into helpdesk software (eg cerbeurs or kayako).
I don't want to use the pop3 import method - I don't like it and it doesn't work for me.
Now normally to do this and on other servers running other control panels I edit the alias file and add
support: | php -q /path/to/pipe.php
and all is good.
However I can't do so here as there is only one aliases file for the server rather than one for each site so that limits me too only having one support email address being piped. I suspect only having one aliases file has something to do with the way ISPconfig has everything set up.
I've tried using support.domain.com (user name) but to no avail!
Obviously because I'm trying to send an email to a php file I can't use the alias box till suggested (I have tried that and the forward box and no joy).