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Old 27th June 2008, 23:44
adeptt adeptt is offline
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Default subscribe folders do not show in outlook


We have a setup 20 email accounts on ispconfig under one domain name.

When i setup the email account in outlook the only folder created is the inbox.
If i right click on this folder and go to IMAP folders/subscribe it still only shows the 1 folder "inbox"

Now if i go to the web based email on ispconfig ( we use roudcube) and just log in. Thats it. All the correct folders are there and works fine.

Then when i go back to outlook and click subscribe folders i see all the folders now. inbox , delete, draft, etc.

So for some reason going to the web based email enables the email account? This is a real pain as you can imagine. Any help to enable all the accounts would be helpful.

Thank you
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Old 28th June 2008, 18:27
till till is offline
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Thats all corrrect so far. The folders have to be created by the mail client, in your case outlook. Roundcube for example creates these folders automatically, thats why you see them after you logged into roundcube.
Till Brehm
Get ISPConfig support and the ISPConfig 3 manual from ispconfig.org.
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Old 4th July 2008, 18:48
adeptt adeptt is offline
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Thanks for the information. How do i make all the folders available without having to log in to the web based mail for each account?

Basically i want to be able to setup and email account in ispconfig then go to outlook and setup the account and all the folders will be there.

Thank you
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