Can't send or receive email!

[sergio.morales]

This is my error log as I opened up email. I have 2 accounts created, one that is also a SysAdmin on the system and one that is strictly for the domain I built. This is what I have . . .

Again, I think it may be something very simple and "beginner-level" that is wrong for me here, but I can't see it!

/var/log/maillog


Jul 8 15:43:52 email-beststylesusa dovecot: imap-login: Login: user=<moralfake>, method=PLAIN, rip=::ffff:98.15.243.177, lip=::ffff:68.167.129.3, TLS
Jul 8 15:44:02 email-beststylesusa dovecot: imap-login: Aborted login (2 authentication attempts): user=<sergio.fakename>, method=PLAIN, rip=::ffff:98.15.243.177, lip=::ffff:68.167.129.3, TLS

[sergio.morales]

Can anyone tell me or show me what the "standard" functional local-host-names file should look like? I am seeing entries I am not sure are correct?

This is what it looks like . . .

BTW, the hostname of my system is email-beststylesusa.com (uname -a = email-beststylesusa)
hostname command returns : email-beststylesusa.com

This is what my local-host-names looks like . . .

[root@email-beststylesusa postfix]# more local-host-names
###################################
#
# ISPConfig local-host-names Configuration File
# Version 1.0
#
###################################
localhost
email-beststylesusa.com
localhost.email-beststylesusa.com
localhost.com
localhost.localdomain
www.email-beststylesusa.com
#### MAKE MANUAL ENTRIES BELOW THIS LINE! ####

[till]

The file looks correct. Please make sure that you have a co-domain email-beststylesusa.com (with empty hostname field) in the website www.email-beststylesusa.com. This co-domain is added by ispconfig automatically if you had not set the domain limit too low.

[sergio.morales]

Thanks Till. Do I click the DNS and DNS-MX boxes then, or leave them alone?

[till]

Do I click the DNS and DNS-MX boxes then, or leave them alone?

If you run your own authoritive DNS servre, then yes, otherwise no.

[sergio.morales]

OK. So I have the co-domain set as you instructed. Now, on the Management tab under "Settings > Server, there is a set of blanks. They are hostname, domain, etc . . one is IP list . . . Do I need to put anything there?

Also, in the DNS tab under management > settings > server, do I need to put anything in the DNS entries? Originally they said www.email-beststylesusa.com, but I erased them.

Was this the right thing to do?

[falko]

Originally Posted by sergio.morales

OK. So I have the co-domain set as you instructed. Now, on the Management tab under "Settings > Server, there is a set of blanks. They are hostname, domain, etc . . one is IP list . . . Do I need to put anything there?

The IP list can be empty, if you're using just one IP. All other fields should contain something.

Originally Posted by sergio.morales

Also, in the DNS tab under management > settings > server, do I need to put anything in the DNS entries? Originally they said www.email-beststylesusa.com, but I erased them.

Was this the right thing to do?

You need this tab only if your run your own nameservers. If you do, you must fill in the names of the DNS servers under Default Ns1 and Default Ns2.

[sergio.morales]

I just got off the phone with COVAD . . . turns out they are routing their DNS thru NEW servers now, so that is why my records changed . . . . Now that I know that is correct, let's get back to basics . . .
I can't send or receive email!

1. Now, something to note is that my hostname for the local Linux box is EXACTLY the same as my domain name, so is this a problem?

2. It seems that the only user that can send email (but not receive) is my SysAdmin account on the system. No one else can send or receive anything.

3. I can see the new mail users I create in /etc/postfix/virtusertable just fine. I can create users with no problems, but they can't send or receive. The error I get is that they are unrecognized users. This is an example of what I get . . .

Jul 10 00:00:02 email-beststylesusa sendmail[15744]: m6A401vd015744: from=root, size=189, class=0, nrcpts=1, msgid=<200807100400.m6A401vd015744@email-beststylesusa.com>, relay=root@localhost
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: connect from localhost.localdomain[127.0.0.1]
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: setting up TLS connection from localhost.localdomain[127.0.0.1]
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: Anonymous TLS connection established from localhost.localdomain[127.0.0.1]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Jul 10 00:00:02 email-beststylesusa sendmail[15744]: STARTTLS=client, relay=[127.0.0.1], version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: 136363CA2C6: client=localhost.localdomain[127.0.0.1], sasl_sender=root@email-beststylesusa.com
Jul 10 00:00:02 email-beststylesusa postfix/cleanup[15749]: 136363CA2C6: message-id=<200807100400.m6A401vd015744@email-beststylesusa.com>
Jul 10 00:00:02 email-beststylesusa postfix/qmgr[15713]: 136363CA2C6: from=<root@email-beststylesusa.com>, size=802, nrcpt=1 (queue active)
Jul 10 00:00:02 email-beststylesusa sendmail[15744]: m6A401vd015744: to=moralse@email-beststylesusa.com, ctladdr=root (0/0), delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=30189, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as 136363CA2C6)
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: disconnect from localhost.localdomain[127.0.0.1]
Jul 10 00:00:02 email-beststylesusa postfix/local[15750]: 136363CA2C6: to=<moralse@email-beststylesusa.com>, relay=local, delay=0.08, delays=0.05/0.01/0/0.02, dsn=2.0.0, status=sent (delivered to maildir)
Jul 10 00:00:02 email-beststylesusa postfix/qmgr[15713]: 136363CA2C6: removed
Jul 10 00:00:47 email-beststylesusa dovecot: imap-login: Login: user=<moralse>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 10 00:02:11 email-beststylesusa dovecot: imap-login: Aborted login (4 authentication attempts): user=<sergio.morales>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS

Again, someone go over with me the extreme basics of how to set this up because I REALLY think I must have botched this install somehow.

Thanks all for your help!!!

sERGE

[falko]

Are you using the correct usernames? Normally this is something like web1_someuser.

[sergio.morales]

HA! I was finally able to get into the accounts I created! You were right, I had to use the web15_XXXXX as the username. Now, I can get into the accounts, but sending or receiving email still eludes me.

WAIT!! I stand corrected! It works!! I just sent and received messages, but only to the other internal accounts. I want to send to my average account . . . let me try that and see what I get. I've been getting "Relay Access Denied" message when I try to send to external accounts . . .

sERGE