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  #1  
Old 24th April 2008, 17:11
prates prates is offline
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Unhappy Problem with quota and spamassassin

Hi folks;

Today my ispconfig box give to me a frist error in 1 year.
lets go:
- the user has a 20 mb quota.
- when i send one e-mail to this user, i received the error:
************************************************** ***
The mail system

<web1_isa.queiroz@xpto.com.br> (expanded from
<isa.queiroz@xpto.com.br>): can't create user output file. Command
output: postdrop: warning: uid=10006: Disk quota exceeded sendmail: fatal:
web1_isa.queiroz(10006): queue file write error [14443] warn: bayes: write
failed to Bayes journal
/var/www/web1/user/web1_isa.queiroz/.spamassassin/bayes_journal (0 of
2064)! [14443] warn: Exiting subroutine via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting subroutine via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting subroutine via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting eval via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: bayes: write failed to Bayes journal
/var/www/web1/user/web1_isa.queiroz/.spamassassin/bayes_journal (0 of
2064)! [14443] warn: Exiting subroutine via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting subroutine via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting eval via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting subroutine via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting subroutine via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting subroutine via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting eval via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. [14443] warn: Exiting subroutine via last at
/home/admispconfig/ispconfig/tools/spamassassin/usr/share/perl/5.8.8/Mail/SpamAssassin/BayesStore/DBM.pm
line 1128. procmail: Quota exceeded while writing
"/var/www/web1/user/web1_isa.queiroz/Maildir/tmp/1209046252.14440_0.neo"
************************************************** ***


- when i look the size directory user, i saw 20 MB, but the user don't have a e-mail in your box. The spamassassim directory has a 20 MB of bayes_toks files. If i have problems with this user, i will have to another users.

What a have to do? Erase this *db.bayes_toks.expired* files ?? This is normal? How is the correct procedure to resolve this?

Thanks for all.

Jos Carlos Prates
Salvador - Bahia- Brazil.
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  #2  
Old 25th April 2008, 16:46
falko falko is offline
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I guess the best would be to increase that user's quota or to delete other (unused) files of that user. I wouldn't touch the bayes files.
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Old 25th April 2008, 17:12
prates prates is offline
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Quote:
Originally Posted by falko
I guess the best would be to increase that user's quota or to delete other (unused) files of that user. I wouldn't touch the bayes files.
Hello falko;

but there are no unused files. The quota user is only used by .spanassassin directory. If i increased the user's quota, this .spanassassin files can be also increased.
i guess the db.bayes_toks.expired files is not in use any more. I am correctly?
Nobody (in this community)have the same problem ?

Tks again.

Jos Carlos Prates
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Old 26th April 2008, 13:38
falko falko is offline
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How big are the bayes files? If you sum them up, is their total size bigger than 20MB?
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Old 28th April 2008, 14:47
prates prates is offline
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Quote:
Originally Posted by falko
How big are the bayes files? If you sum them up, is their total size bigger than 20MB?
Yes. All size quota is using by /web1_user/.spamassasin
The bigger file is bayes_tokes and _*bayes_tokes.expired*
I guess this is can happened to another users, i need to discover the solution fast, i can't increase all quota users.
Nobody here has the same problem?

tks for your attention falko.
Best regards.

Prates
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  #6  
Old 29th April 2008, 16:25
falko falko is offline
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I'd move the bayes_tokes.expired file to another directory and change its owner so that you have a backup and doesn't fall into the user's quota anymore. You can delete that file later on if you are sure that the system is working ok without it.
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