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  #1  
Old 19th April 2008, 12:18
jlaughy jlaughy is offline
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Default Mail problem since update -- version 2.23

Hi all,

A lot of mail does not arrive in my mailbox(es) since I updated ISPConfig last thursday.
When I get (incidentaly) a mail I have in error in it

X-Virus-Status: Failed
X-Virus-Report: /home/admispconfig/ispconfig/tools/clamav/bin/clamscan error 50
X-Virus-Checker-Version: clamassassin 1.2.4 with clamscan / ClamAV 0.93/6832/Fri Apr 18 20:31:07 2008

Also I find some users in my /tmp dir (they receive absoluut no mail)

WKR, JL
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  #2  
Old 19th April 2008, 15:06
nostrada nostrada is offline
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Default Mail Probs since update

same problem here - since update to ISPConfig 2.23
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  #3  
Old 19th April 2008, 19:17
till till is online now
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http://www.howtoforge.com/forums/sho...clamscan+error
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  #4  
Old 20th April 2008, 09:33
jlaughy jlaughy is offline
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Hi Till,

also not the answer.
At some accounts I changes REJECT (spam/virus) in ACCEPT.
Now most mail is coming in but with [SPAM] as leading text.

I think it has to be a problem in ClamAV 0.93

WKR, JL
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  #5  
Old 20th April 2008, 10:40
till till is online now
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Yes, its a problem with Clamav, thats desciribed in the thread I posted above. The error means that the antivirus database is corrupted. Please try to run:

rm -rf /home/admispconfig/ispconfig/tools/clamav/share/clamav/*

and the:

/etc/init.d/ispconfig_server restart

this will delete the clamav antivirus database and start the antivirus db download again.
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  #6  
Old 20th April 2008, 17:16
jlaughy jlaughy is offline
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Hi Till,

is it also possible to restore the skippped mail which is still in /tmp ?

drwx------ 2 cust38_*** web38 4096 Apr 18 21:26 clamav-0ad38ac90ae57f0de295331073d8d694
drwx------ 2 cust38_*** web38 4096 Apr 17 20:45 clamav-0da67ab083ade1be7c6ee81885d06fe2
drwx------ 2 cust38_*** web38 4096 Apr 18 23:17 clamav-23c86779eda99117d5f9171490182ec2
drwx------ 2 cust38_*** web38 4096 Apr 18 21:51 clamav-2f56560a8ac45abdf1245bdde1dc9bec

Thanx for so far!

WKR, JL
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  #7  
Old 20th April 2008, 19:28
till till is online now
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As far as I know, these directories do not contain any mail data, they just contain a temporary copy of the clamav antivirus database. You can delete these directories.
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  #8  
Old 22nd April 2008, 08:19
jlaughy jlaughy is offline
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Quote:
Originally Posted by till
As far as I know, these directories do not contain any mail data, they just contain a temporary copy of the clamav antivirus database. You can delete these directories.
I thought rebuilding ClamAV resolved the problem....
Mail is working again on all accounts accept one... in the message beneath.
It keeps writing those DIR's in /tmp

I gave them more diskspace, so that can't be the prob

The original message was received at Tue, 22 Apr 2008 06:04:54 +0200

from psmtp12.wxs.nl [195.121.247.24]
----- The following addresses had permanent fatal errors -----
"|/usr/bin/procmail -f-"
(reason: Can't create output)
(expanded from: <info@*****>)
----- Transcript of session follows -----
procmail: Couldn't create "/var/mail/cust38_info32"
/bin/cat: write error: Disk quota exceeded
procmail: Program failure (1) of
"/home/admispconfig/ispconfig/tools/clamav/bin/clamassassin"
procmail: Rescue of unfiltered data succeeded
procmail: Quota exceeded while writing
"/var/www/web38/user/cust38_info32/Maildir/tmp/1208837094.28810_2.******"
550 5.0.0 "|/usr/bin/procmail -f-"... Can't create output

Other ideas?

WKR, JL
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  #9  
Old 22nd April 2008, 10:47
till till is online now
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Its defiantely a problem with disk quota. Please set the quota of the user AND website to a higher limit. You can check the quota usage with the command:

repquota -avug
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  #10  
Old 26th April 2008, 07:34
JoeVena JoeVena is offline
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I got the same problem. The files in /tmp owned by the mail users and cause over quota error.

The -mbox was already not there. Maybe a new problem.

Increasing user quota solved this problem but not in a good sense. I found that some clam* folder in /tmp grown up to 40MB within half an hour and aroung 3GB (for 100 users) fulled up with in a few hours.

I now temporarily disable quota and still looking for a permanent solution.
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