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Old 3rd April 2008, 12:26
teves teves is offline
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Default Co-Domain / E-Mail Problem

Hello,

I cannot send mail to the mail accounts of a new domain I generated.
This is what I think caused the problem:

I generated one domain with 3 subdomains one day and made admin and info mail accounts. (lets say the webspace is called web_1)

A day later my client told me it hat to be 2 different webspaces with different content, so I deleted one of the subdomains (in fact, 2 subdomains: the www.domain.tld and domain.tld)
Then I flushed the recycle bin and re-generated the domain as a new webspace and also generated the mail acounts (lets call this webspace web_2)

Now my client told me that he can't use the mail accounts of the newly generated webspace (web_2).
I looked thru the server a bit and found the following:
1. in ispconfig, the domain.tld co-domain has NOT been generated and CANNOT be generated (I get the error 'you have already generated ...' )
2. in /etc/postfix/virtusertables I find that the info and admin mail accounts, that should be connected to web_2, still are connected to web_1.

What can I do about it?

The server is a Suse 10.1/64Bit with Ispconfig 2.2.16


regards, Tom
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  #2  
Old 4th April 2008, 18:55
falko falko is offline
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Default

Quote:
Originally Posted by teves
1. in ispconfig, the domain.tld co-domain has NOT been generated and CANNOT be generated (I get the error 'you have already generated ...' )
Did you check the first web site if domain.tld is still connected to that web?

Quote:
Originally Posted by teves
2. in /etc/postfix/virtusertables I find that the info and admin mail accounts, that should be connected to web_2, still are connected to web_1.
What's in /etc/postfix/virtusertable?
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Old 5th April 2008, 12:51
teves teves is offline
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Hello,

thanks a lot Falko for your reply.
In the meantime I have solved the problem myself, but I had no time since to write it down here; sorry for that.

The problem was that the domain in question was still in the customers recycle bin. The Administrator cannot see that when he's logged in. Is this a bug or a feature?

Anyway, I didn't know of this behaviour and I spent three frustrating hours to find out. May I utter a feature request here to at least let the administrator know if there's something in the users' recycle bins, please!

Another small question:
I saw that there is a 'thanks' statistic in a post now below the number of total posts of a user. What exactly does it mean? I ask because my number of thanks is 0 and usually I try to be very friendly in my posts and to thank everyone....

so thank you very much ,
regards, Tom
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Old 6th April 2008, 18:28
falko falko is offline
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Default

Quote:
Originally Posted by teves
Another small question:
I saw that there is a 'thanks' statistic in a post now below the number of total posts of a user. What exactly does it mean? I ask because my number of thanks is 0 and usually I try to be very friendly in my posts and to thank everyone....

so thank you very much ,
regards, Tom
It shows how often you have clicked on the Thanks button.
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