Mail Issues - Can't even log in.

[batescr]

I have installed ISPConfig and all seems to be working fine. I can access a site that i have created in ispconfig. I can log into the ispconfig as the site owner and have access to webmanager, webftp, tools.

But when i try and log in to webmail via the tools or just staight domainname\webmail. I can't get in...

i always get


You cannot login with the username and password entered.

Please check your username and password and try again.

Back


no matter what combination of user name i use.

PLEASE HELP!!!

[batescr]

well... i gess there was one combination of username i didn't try..

user1@www.domainname.com

is that the only way you can log into webmail?

[DruKe]

under the co-domains, make another domain without the www in the host name. just leave it blank.
Should do the trick!

[batescr]

thanks for the quick response.. so it should look like this..

IP Hostname Domain
xx.xxx.xxx.xxx www.domain.com domain.com
xx.xxx.xxx.xxx domain.com

also...

I was able to get logged in but and send an email to another gmail account that i have but i am assuming i missed something in configuration because i received the email at my gmail account and it is form web3_USERNAME@example.com (Seriously @example.com)

what did i do?

here is the return messag i got when i tried to send a reply to the gmail message.

This is the Postfix program at host server1.example.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The Postfix program

<web3_username@server1.example.com> (expanded from
<web3_username@www.REALDOMAINNAME.com>): Host or domain name not found. Name
service error for name=server1.example.com type=A: Host not found

Final-Recipient: rfc822; web3_username@server1.example.com
Original-Recipient: rfc822; web3_username@www.REALDOMAINNAME.com
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; Host or domain name not found. Name service error
for name=server1.example.com type=A: Host not found

[DruKe]

it should be like so:

xxx.xxx.xxx.xxx www domain.com
xxx.xxx.xxx.xxx domain.com

As far as your from field, check the webmail's preferences. I'm using the roundcube mail plugin so I'm not sure where to point you for the display name.

[batescr]

after making your suggested i can get logged in with username@email.com (THANKS!)

but know when i go to send an email i get the following when i press send.

It was not possible to send this e-mail

SMTP Error: could not connect to SMTP host server(s)

[DruKe]

what is the SMTP server you are using in your mail client?

[batescr]

i am am using webmail for the domain.

[falko]

Originally Posted by batescr

It was not possible to send this e-mail

SMTP Error: could not connect to SMTP host server(s)

What's the output of

netstat -tap

? Any errors in your mail log?

[batescr]

here is the output of my netstat -tap

Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 *:929 *:* LISTEN 2443/rpc.statd
tcp 0 0 *:mysql *:* LISTEN 2356/mysqld
tcp 0 0 *:sunrpc *:* LISTEN 2424/portmap
tcp 0 0 *:81 *:* LISTEN 12694/ispconfig_htt
tcp 0 0 webserver:domain *:* LISTEN 29221/named
tcp 0 0 localhost.localdomai:domain *:* LISTEN 29221/named
tcp 0 0 *:ipp *:* LISTEN 17592/cupsd
tcp 0 0 localhost.localdomain:rndc *:* LISTEN 29221/named
tcp 0 0 *:smtp *:* LISTEN 27050/master
tcp 5845 0 webserver:43613 cpan-sj.viaverio.com:http CLOSE_WAIT 12840/freshclam
tcp 0 0 *:imaps *:* LISTEN 3681/dovecot
tcp 0 0 *op3s *:* LISTEN 3681/dovecot
tcp 0 0 *op3 *:* LISTEN 3681/dovecot
tcp 0 0 *:imap *:* LISTEN 3681/dovecot
tcp 0 0 *:http *:* LISTEN 12719/httpd
tcp 0 0 *:ftp *:* LISTEN 17806/proftpd: (acc
tcp 0 0 *:ssh *:* LISTEN 2626/sshd
tcp 0 0 ::1:rndc *:* LISTEN 29221/named
tcp 0 0 *:https *:* LISTEN 12719/httpd
tcp 0 1600 webserver:ssh maritzfw11.maritz.com:32359 ESTABLISHED 8490/0


here is the output from my maillog when sending from gmail to an account.

This is the Postfix program at host xx-xxx-xxx-xxx.static.stls.mo.charter.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The Postfix program

<web3_bates@xx-xxx-xxx-xxx.static.stls.mo.charter.com> (expanded from
<bates@pbbarrels.com>): mail for xx-xxx-xxx-xxx.static.stls.mo.charter.com
loops back to myself


Final-Recipient: rfc822; web3_bates@xx-xxx-xxx-xxx.static.stls.mo.charter.com
Original-Recipient: rfc822; bates@pbbarrels.com
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; mail for xx-xxx-xxx-xxx.static.stls.mo.charter.com
loops back to myself


and here is an error in my log sending from another account...

Mar 27 22:09:57 xx-xxx-xxx-xxx postfix/smtp[8644]: certificate verification failed for valid.mailserver.us: num=20:unable to get local issuer certificate
Mar 27 22:09:57 xx-xxx-xxx-xxx postfix/smtp[8644]: certificate verification failed for valid.mailserver.us: num=27:certificate not trusted
Mar 27 22:09:57 xx-xxx-xxx-xxx postfix/smtp[8644]: certificate verification failed for valid.mailserver.us: num=21:unable to verify the first certificate
Mar 27 22:09:57 xx-xxx-xxx-xxx postfix/smtp[8644]: Server certificate could not be verified
Mar 27 22:09:57 xx-xxx-xxx-xxx postfix/smtp[8644]: A94E810C751: to=<validemailaddres@validdomain.us>, relay=valid.mailserver.us[xx.xxx.xxx.xxx], delay=1, status=bounced (host valid.mailserver.us[XX.xxx.xxx.xxx] said: 550 5.7.1 Requested action not taken: message refused (in reply to end of DATA command))
Mar 27 22:09:57 xx-xxx-xxx-xxx postfix/qmgr[27055]: A94E810C751: removed