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Old 24th January 2008, 22:00
ego ego is offline
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Default SquirrelMail/Roundcube ISPConfig Modules


I have installed both the SquirrelMail and RoundCube webmail modules from the ISPConfig website. I am having an issue where I can not log into either from any mail enabled user on the server. I have had other ISPConfig servers with these modules and never had any issues.

I tailed the mail log and I get authentification errors. Once I got a no mail directory error in RoundCube.

Any ideas? I know I am not showing any logs, but I am not a place to SSH into the server at this moment.
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Old 24th January 2008, 23:11
Hans Hans is offline
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You should have a look at your log files first. The log files are a good starting point to locate your problem, because they tell you what's going on.

Maybe you can check within ISPConfig if you have enabled the Maildir format...

MrHostman | Managed Hosting
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ego (24th January 2008)
Old 24th January 2008, 23:52
ego ego is offline
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Here is a tail from the mail.info log when trying to login:

Jan 24 15:43:10 mars imapd: LOGOUT, ip=[::ffff:], rcvd=30, sent=470
Jan 24 15:43:32 mars imapd: chdir Maildir: No such file or directory

Now, thinking there is no mail in there I send an email to the address:

Jan 24 15:45:29 mars postfix/qmgr[19828]: 35EF91884AF9: from=<myname@example.com>, size=1788, nrcpt=1 (queue active)
Jan 24 15:45:30 mars postfix/pickup[32058]: 021C31884B17: uid=10001 from=<web1_username>
Jan 24 15:45:30 mars postfix/cleanup[788]: 021C31884B17: message-id=<20080124214530.021C3
Jan 24 15:45:30 mars postfix/smtpd[784]: disconnect from unknown[xx.xx.xx.xx]
Jan 24 15:45:30 mars postfix/qmgr[19828]: 021C31884B17: from=<web1_username@mars.example.com
>, size=370, nrcpt=1 (queue active)
Jan 24 15:45:30 mars postfix/local[807]: 021C31884B17: to=<admispconfig@localhost.localdo
main>, relay=local, delay=0.36, delays=0.12/0/0/0.24, dsn=2.0.0, status=sent (delivered t
o command: /usr/bin/procmail -f-)
Jan 24 15:45:30 mars postfix/qmgr[19828]: 021C31884B17: removed
Jan 24 15:45:36 mars postfix/local[789]: 35EF91884AF9: to=<web1_username@mars.example.com>,
orig_to=<admin@example.com>, relay=local, delay=6.8, delays=0.69/0/0/6.2, dsn=2.0.0, stat
us=sent (delivered to command: /usr/bin/procmail -f-)
Jan 24 15:45:36 mars postfix/qmgr[19828]: 35EF91884AF9: removed

I am also getting this from Squirrelmail:

ERROR: IMAP server closed the connection.
Server responded:* BYE [ALERT] Fatal error: Maildir: No such file or directory

Im lost...

Hans: checking now...thanks!
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Old 24th January 2008, 23:59
ego ego is offline
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However did I miss this...

Thank you Hans, that was the problem. The Maildir box was not checked.

Something so simple so often overlooked!
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