ispconfi welcome message

[stefanr]

hello,

i install the ispconfig tool on my debian sarge 3.1, with phpmyadmin, webmail etc.
All things works fine, but when i add a new user or a new website under ISP Manager -> new User, the default welcome message what i define under
Admin -> Server -> Konfig -> Other does not send. I get no message in /var/log/mail.log or anywhere else.


please can someone help me with this "little" problem? :-)

bye

happy new year


stefan

[falko]

Did you create the new customer under a reseller or under the ISPConfig admin?
Also, did you fill out the customer's email field? Otherwise no mail will be sent.

[stefanr]

Originally Posted by falko

Did you create the new customer under a reseller or under the ISPConfig admin?
Also, did you fill out the customer's email field? Otherwise no mail will be sent.

Thanks for you fast replay...
Yes i creat a reseller.. and under this reseller i creat a user account, and under this user i creat a website. But this all i do as admin in the ispconfig.
The customer email field was filled with a emailadress which not supportet on the ispconfig tool. (like web.de, gmx.net eg.)
I define the default welcome message as bcc to vuser.nuser@domain.de this email goes to my email adress. On this email i recieve two emails.. but at this time i got no emails more from the "adminispconfig@domain.de"

so far...

[falko]

Originally Posted by stefanr

Thanks for you fast replay...
Yes i creat a reseller.. and under this reseller i creat a user account, and under this user i creat a website.

You have to create a welcome message for the reseller on the Options tab of the reseller.
If you create a customer under a reseller, the customer will receive the welcome message of the reseller (if available).
If you create a customer under the admin, the customer will receive the welcome message of the admin.

[stefanr]

Morning,

oh no.... I'm so stupid ...thanks a lot for your help.


I fixed that Problem, and my ispconfig works very well.


with best regards

Stefan