Recipient address rejected: User unknown in local recipient table

[djcronos]

Hi all,

I used the Perfect Setup Ubuntu Dapper 6.06 howto install, and I'm having problems getting email to work on my machine. When following the install, I changed server1.example.com to foo.com (real domain name replaced with generic). Inside ISPConfig I set up another domain name, bar.com. Going to www.foo.com and www.bar.com via Firefox works just fine, but it's the email I'm having problems with. When I go under sites and into www.bar.com and go to add an email, I add it there successfully. If I go into /etc/local-host-names I see that bar.com is in there, and when I go to /etc/postfix/virtusertable I see that the email accounts I add are there.

However, when I send an email to any account I have set up, I always get the same error message:

PERM_FAILURE: SMTP Error (state 9): 550 <djcronos@bar.com>: Recipient address rejected: User unknown in local recipient table

When I go into the ISPConfig Admin Panel, Under Server Settings, the VirtUserFile is /etc/postfix/virtusertable and the Sendmail CW is /etc/postfix/local-host-names.

If there is any other information I can provide, please let me know.

Thanks in advance.

[djcronos]

Here are outputs of my /etc/main.cf and /etc/master.cf:

/etc/main.cf:

#myorigin = /etc/mailname

smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
biff = no

# appending .domain is the MUA's job.
append_dot_mydomain = no

# Uncomment the next line to generate "delayed mail" warnings
#delay_warning_time = 4h

# TLS parameters
smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
smtpd_use_tls = yes
smtpd_tls_session_cache_database = btree:${queue_directory}/smtpd_scache
smtp_tls_session_cache_database = btree:${queue_directory}/smtp_scache

# See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for
# information on enabling SSL in the smtp client.

myhostname = foo.com
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
myorigin = /etc/mailname
mydestination = /etc/postfix/local-host-names
relayhost =
mynetworks = 127.0.0.0/8
mailbox_command = procmail -a "$EXTENSION"
mailbox_size_limit = 0
recipient_delimiter = +
inet_interfaces = all
inet_protocols = all
smtpd_sasl_local_domain =
smtpd_sasl_auth_enable = yes
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination
smtpd_tls_auth_only = no
smtp_use_tls = yes
smtp_tls_note_starttls_offer = yes
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
tls_random_source = dev:/dev/urandom

/etc/master.cf:

smtp      inet  n       -       -       -       -       smtpd
#submission inet n      -       -       -       -       smtpd
#       -o smtpd_etrn_restrictions=reject
#       -o smtpd_client_restrictions=permit_sasl_authenticated,reject
#smtps    inet  n       -       -       -       -       smtpd
#  -o smtpd_tls_wrappermode=yes -o smtpd_sasl_auth_enable=yes
#submission inet n      -       -       -       -       smtpd
#  -o smtpd_etrn_restrictions=reject
#  -o smtpd_enforce_tls=yes -o smtpd_sasl_auth_enable=yes
#628      inet  n       -       -       -       -       qmqpd
pickup    fifo  n       -       -       60      1       pickup
cleanup   unix  n       -       -       -       0       cleanup
qmgr      fifo  n       -       n       300     1       qmgr
#qmgr     fifo  n       -       -       300     1       oqmgr
tlsmgr    unix  -       -       -       1000?   1       tlsmgr
rewrite   unix  -       -       -       -       -       trivial-rewrite
bounce    unix  -       -       -       -       0       bounce
defer     unix  -       -       -       -       0       bounce
trace     unix  -       -       -       -       0       bounce
verify    unix  -       -       -       -       1       verify
flush     unix  n       -       -       1000?   0       flush
proxymap  unix  -       -       n       -       -       proxymap
smtp      unix  -       -       -       -       -       smtp
# When relaying mail as backup MX, disable fallback_relay to avoid MX loops
relay     unix  -       -       -       -       -       smtp
        -o fallback_relay=
#       -o smtp_helo_timeout=5 -o smtp_connect_timeout=5
showq     unix  n       -       -       -       -       showq
error     unix  -       -       -       -       -       error
discard   unix  -       -       -       -       -       discard
local     unix  -       n       n       -       -       local
virtual   unix  -       n       n       -       -       virtual
lmtp      unix  -       -       -       -       -       lmtp
anvil     unix  -       -       -       -       1       anvil
scache    unix  -       -       -       -       1       scache
maildrop  unix  -       n       n       -       -       pipe
  flags=DRhu user=vmail argv=/usr/bin/maildrop -d ${recipient}
#
# See the Postfix UUCP_README file for configuration details.
#
uucp      unix  -       n       n       -       -       pipe
  flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient)
#
# Other external delivery methods.
#
ifmail    unix  -       n       n       -       -       pipe
  flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient)
bsmtp     unix  -       n       n       -       -       pipe
  flags=Fq. user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient
scalemail-backend unix  -       n       n       -       2       pipe
  flags=R user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop} ${user} ${extension}
mailman   unix  -       n       n       -       -       pipe
  flags=FR user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py
  ${nexthop} ${user}

[narut0b0y]

what's inside your virtusertable file? mine contain this

###################################
#
# ISPConfig virtusertable Configuration File
# Version 1.0
#
###################################
test.1.real.name@www.somedomain.net web1_test.1.real.name
web1_test.1.real.name@www.somedomain.net web1_test.1.real.name
test.1.real.name@somedomain.net web1_test.1.real.name
web1_test.1.real.name@somedomain.net web1_test.1.real.name
#### MAKE MANUAL ENTRIES BELOW THIS LINE! ####

i only have one user since i just recently installed the ispconfig application. mail sending and receiving are both working properly.

[till]

Please add this line at the end of the main.cf file:

virtual_maps = hash:/etc/postfix/virtusertable

and restart postfix.

[Ben]

shouldn't he run a
postmap /etc/postfix/virtusertable

before restarting or does the hashfile already exist?

[djcronos]

Hi everyone,

Thanks till and Ben for the replies. I did what till requested, restarted postfix, and it worked!

Just a few questions so I can understand this more. What does that line do till, and secondly, what does a postmap /etc/postfix/virtusertable do?

And finally, did I do something wrong in the initial setup, or is this an extra step that needs to be added to the HOWTO?

Thanks guys!!

[falko]

Originally Posted by djcronos

What does that line do till

It adds the "database" (well, it's just a text file) with the valid email addresses to the Postfix configuration.

Originally Posted by djcronos

and secondly, what does a postmap /etc/postfix/virtusertable do?

It transforms the text file into a format Postfix can read.

Originally Posted by djcronos

or is this an extra step that needs to be added to the HOWTO?

The virtual_maps = hash:/etc/postfix/virtusertable line is added by the ISPConfig installer, so I guess you or someone else accidentally removed it. And the postmap command is run automatically by ISPConfig.

[quannv]

Originally Posted by djcronos

Hi everyone,

Thanks till and Ben for the replies. I did what till requested, restarted postfix, and it worked!

Just a few questions so I can understand this more. What does that line do till, and secondly, what does a postmap /etc/postfix/virtusertable do?

And finally, did I do something wrong in the initial setup, or is this an extra step that needs to be added to the HOWTO?

Thanks guys!!

I use google mail hosting for my domain, and I get same error although I have been added virtual_maps = hash:/etc/postfix/virtusertable to main.cf.

Before moving mail hosting to google, mail sever is working fine

[till]

@quannv Ok, you mean that google is now the responsible mail server and not your server. This is something totally different as your server shall not be responsible for the mail anymore. You will have to set mailserver to external under Options in the website AND the co-domain options.

[quannv]

Thank so much, I am done