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  #1  
Old 14th September 2007, 18:25
vaio1 vaio1 is offline
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Default Duplicate Email Address .... Why??!!?

Hi there!

I don't understand why I receive this message after saving a new email account: Duplicate Email Address.

I'm sure that there is NOT any email with that name.

In the virtusertable file there is not the mail account but the system continue to tell me: Duplicate Email Address

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  #2  
Old 14th September 2007, 19:19
edge edge is offline
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Did you empty the recycle bin?
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Old 14th September 2007, 19:23
vaio1 vaio1 is offline
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Unhappy

yes! but the problem persist.

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Old 15th September 2007, 15:46
vaio1 vaio1 is offline
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Any idea? Is it a BUG of ISPConfig?

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  #5  
Old 15th September 2007, 16:59
falko falko is offline
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Did you empty all recycle bins?
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  #6  
Old 15th September 2007, 17:27
vaio1 vaio1 is offline
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yes all.

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Old 16th September 2007, 01:10
vaio1 vaio1 is offline
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Hi Falko,

how can I do to fix this bug?

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Old 16th September 2007, 01:26
edge edge is offline
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What does the "allready" exisiting Users look like in the tab "User & Email"?

Is it something like webNR_name ?
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Old 16th September 2007, 01:40
vaio1 vaio1 is offline
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In the User & Emails I have 5 emails:

Code:
web19_maria  	  Maria  	  maria  	  0  	  0 
web19_john  	  john  	  john  	  0  	  0 
web19_bob  	  bob  	          bob  	          0  	  0 
web19_samantha    samantha  	  amantha  	  0  	  0 
web19_joseph  	  joseph  	  joseph  	  0  	  0
I would like to create an email for the user "roger" but the ISP Config reply me with Duplicate Email Address.

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  #10  
Old 16th September 2007, 20:58
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Quote:
Originally Posted by mturillo
Any idea? Is it a BUG of ISPConfig?
I dont think its a bug. If ISPConfig reports a duplicate email address, then there must be a duplicate email address in the database. Please have a look if thie email address that you want to create exists already in the database table isp_isp_user

Be aware that you might have added this email address as an alias to one of the other accounts, which will have the same result as if you have added it as mailbox.
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