#1  
Old 9th August 2007, 03:16
Malc Malc is offline
Junior Member
 
Join Date: Jun 2007
Posts: 27
Thanks: 10
Thanked 1 Time in 1 Post
Default Webmail Folders

Hi,
I originally setup ISPConfig on a test machine and managed to get it all running fine, but now that I have it on my live system I have run into a few new problems. So I will take them one at a time.

Distro: Ubuntu (Fiesty Fawn)
"Perfect Installation"

when I log into web mail only the "INBOX" folder exists.

So I manually created "Trash" and "Sent" folders actually INBOX.Trash etc.
and ensured that the webmail client "Squirrellmail" was set to use these folders.

The trouble is that when I delete or send mail the message is not moved to the correct folder. It just seems to dissapear. This is the same for squirrellmail and UebiMiau.

I have looked at a some suggestions in the forums but am still having trouble.
If I set squirrellmail to auto create folders the left hand menu within squirrellmail dissapears altogether, until I set it back to false.

To me this seems to be a permissions issue, and I did not have this issue on my test server.

any ideas ?

Thanks
Reply With Quote
Sponsored Links
  #2  
Old 9th August 2007, 10:49
till till is online now
Super Moderator
 
Join Date: Apr 2005
Location: Lüneburg, Germany
Posts: 36,994
Thanks: 840
Thanked 5,647 Times in 4,457 Posts
Default

Do you use the same pop3 / imap server as on your test server?
__________________
Till Brehm
--
Get ISPConfig support and the ISPConfig 3 manual from ispconfig.org.
Reply With Quote
  #3  
Old 9th August 2007, 15:30
Malc Malc is offline
Junior Member
 
Join Date: Jun 2007
Posts: 27
Thanks: 10
Thanked 1 Time in 1 Post
Default

Yes, I followed the perfect setup on both servers. Then installed ispconfig.

That is why I am a bit puzzled as to what could be different.

after fiddling with configs the messages are moved to the correct folder, but the folders are not automatically created for each account. And if I change squirrel mails config to auto create the folders, the entire left pane of the webmail client remains blank.
Reply With Quote
  #4  
Old 10th August 2007, 17:43
falko falko is offline
Super Moderator
 
Join Date: Apr 2005
Location: Lüneburg, Germany
Posts: 41,701
Thanks: 1,900
Thanked 2,749 Times in 2,579 Posts
Default

Quote:
Originally Posted by Malc
And if I change squirrel mails config to auto create the folders, the entire left pane of the webmail client remains blank.
Do you see any errors in the error log in /root/ispconfig/httpd/logs when this happens?
__________________
Falko
--
Download the ISPConfig 3 Manual! | Check out the ISPConfig 3 Billing Module!

FB: http://www.facebook.com/howtoforge

nginx-Webhosting: Timme Hosting | Follow me on:
Reply With Quote
  #5  
Old 11th August 2007, 04:05
Malc Malc is offline
Junior Member
 
Join Date: Jun 2007
Posts: 27
Thanks: 10
Thanked 1 Time in 1 Post
Default

Here is an extract from the error.log when the error occurs.

Code:
File does not exist: /home/admispconfig/ispconfig/web/squirreloutlook/src/themes/css/outlook-08.css
 File does not exist: /home/admispconfig/ispconfig/web/images/bg/bg_line_other.gif
File does not exist: /home/admispconfig/ispconfig/web/squirreloutlook/src/images/bg/bg_title_grad.gif
Note that the same error occurs if the "Create special folders" option is set to false.

It seems to be a permission type problem if it trys to create the folders, because if I create the folders manually from within Squirrellmail, it all seems to work ok, even with the option set back to true, until a new user logs in and then we are back to the same problem for that account.

One more differance between the original setup and this one, is the version of ISPConfig. The test server was setup with 2.2.14 and the new server is 2.2.15. Maybe not relevant.

Last edited by Malc; 11th August 2007 at 04:08.
Reply With Quote
  #6  
Old 11th August 2007, 14:09
till till is online now
Super Moderator
 
Join Date: Apr 2005
Location: Lüneburg, Germany
Posts: 36,994
Thanks: 840
Thanked 5,647 Times in 4,457 Posts
Default

There has nothing changed from ISPConfig 2.2.14 to 2.2.15 in this part of the scripts, so it is unlikely that the problem is related to the ISPconfig version.

Is the user / mail account where you encounter the problem the administrator of the website?
__________________
Till Brehm
--
Get ISPConfig support and the ISPConfig 3 manual from ispconfig.org.
Reply With Quote
  #7  
Old 12th August 2007, 06:42
Malc Malc is offline
Junior Member
 
Join Date: Jun 2007
Posts: 27
Thanks: 10
Thanked 1 Time in 1 Post
Default

Yes it is a site admin that I am testing with, but it happens on all accounts.

I have tested non admin accounts with the same problem..

On further testing I have found that if the "Create Folders" option is set to true and I log into squirrellmail the left frame is blank, but when I create the folders and assign them to the correct function within squirrellmail, the left pane reappears and all is normal. So it does seem to be a permissions problem. The permission of each users "Maildir" folder is 700. is that correct ?

Last edited by Malc; 12th August 2007 at 07:16.
Reply With Quote
  #8  
Old 12th August 2007, 14:53
falko falko is offline
Super Moderator
 
Join Date: Apr 2005
Location: Lüneburg, Germany
Posts: 41,701
Thanks: 1,900
Thanked 2,749 Times in 2,579 Posts
Default

Is the left frame empty, or do you get an error like in this thread? http://www.howtoforge.com/forums/sho...irrelmail+left
__________________
Falko
--
Download the ISPConfig 3 Manual! | Check out the ISPConfig 3 Billing Module!

FB: http://www.facebook.com/howtoforge

nginx-Webhosting: Timme Hosting | Follow me on:
Reply With Quote
  #9  
Old 13th August 2007, 05:18
Malc Malc is offline
Junior Member
 
Join Date: Jun 2007
Posts: 27
Thanks: 10
Thanked 1 Time in 1 Post
Default

The left pane is blank, no error messages are seen.

But I did try the suggestions in that thread, but still no good.
Reply With Quote
  #10  
Old 13th August 2007, 20:00
falko falko is offline
Super Moderator
 
Join Date: Apr 2005
Location: Lüneburg, Germany
Posts: 41,701
Thanks: 1,900
Thanked 2,749 Times in 2,579 Posts
 
Default

I'm not sure why this happens...
__________________
Falko
--
Download the ISPConfig 3 Manual! | Check out the ISPConfig 3 Billing Module!

FB: http://www.facebook.com/howtoforge

nginx-Webhosting: Timme Hosting | Follow me on:
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
ISPConfig, dovecot all works but now want shared folders NuttyGambler Installation/Configuration 2 9th May 2009 06:01
create sent/junk/trash folders for IMAP? crashtd Installation/Configuration 2 20th June 2007 17:00
WebMail on some domains adamluz Installation/Configuration 8 27th October 2006 08:56
Trouble with Webmail users rodriglm Installation/Configuration 5 29th December 2005 10:18
Webmail alias aethiolas HOWTO-Related Questions 2 21st November 2005 19:21


All times are GMT +2. The time now is 10:47.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.