Incoming Mail Deleted?

[Jammer4774]

Hello
I've searched thru everything I can find on the forum, and nothing seems to match my problem.

I have a server set up with 2 domains on it, web and email.

Server is a SUSE 10.2 "perfect setup" using ISPConfig with the Courier-IMAP choice.

Email worked just fine for a while, now outgoing works, but incoming mail appears to just dissapear.

An excerpt from my mail log

Jul 13 02:29:16 djccc-server-lin postfix/smtpd[31713]: connect from porchwoodplank.com[72.46.129.232]
Jul 13 02:29:17 djccc-server-lin postfix/smtpd[31713]: 390A62C75E7: client=porchwoodplank.com[72.46.129.232]
Jul 13 02:29:17 djccc-server-lin postfix/cleanup[31716]: 390A62C75E7: message-id=<1184310871.205@porchwoodplank.com>
Jul 13 02:29:17 djccc-server-lin postfix/qmgr[28752]: 390A62C75E7: from=<ret@porchwoodplank.com>, size=2815, nrcpt=1 (queue active)
Jul 13 02:29:17 djccc-server-lin procmail[31721]: Suspicious rcfile "/srv/www/web2/user/web2_jammer/.procmailrc"
Jul 13 02:29:17 djccc-server-lin postfix/smtpd[31713]: disconnect from porchwoodplank.com[72.46.129.232]
Jul 13 02:29:17 djccc-server-lin postfix/local[31719]: 390A62C75E7: to=<web2_jammer@djccc-server-lin.duckjammer.com>, orig_to=<jammer@duckjammer.com>,
                relay=local, delay=0.56, delays=0.44/0.01/0/0.12, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jul 13 02:29:17 djccc-server-lin postfix/qmgr[28752]: 390A62C75E7: removed

note the last line:qmgr[...]removed

is it deleting my emails or what?
DNSreports show no problems with sending to the server
"[Successful connect: Got a good response [250 2.1.5 Ok]] (took 0.969 seconds)"
My business partner is fed up with it, and wants to go to a host, instead of hosting ourselves. I think there must be somethiing simple I'm missing.

We are on aa cable inet connection, behind a NAT router. the mail server is in the DMZ of this router. Any suggestions would be much appreciated!!!!

[bluethunder82]

Hey Jammer4774,
The line:
Jul 13 02:29:17 djccc-server-lin postfix/qmgr[28752]: 390A62C75E7: removed

Means the message was delivered to the appropriate maildir and then removed from the queue. You should be able to check your email account and receive your test message.

Are you not able to receive messages?

[Jammer4774]

no emails are recieved, nor have they been since I believe the 6th of July. 4 email accounts under that domain and 1 account under another(still on that server) all say same thing - no emails

[falko]

Did you enable Maildir in ISPConfig (Management > Server > Settings > Email)?

[Jammer4774]

just doublechecked, yeah its enabled. this worked just fine until about the 6th of this month, then - with no changes, it just stopped working. if it weren't under linux, i'd say it was a shareware's free trial ending

[falko]

What's the output of

postconf -n

?

[Jammer4774]

djccc-server-lin:/home/jammer # postconf -n
alias_maps = hash:/etc/aliases
biff = no
broken_sasl_auth_clients = yes
canonical_maps = hash:/etc/postfix/canonical
command_directory = /usr/sbin
config_directory = /etc/postfix
daemon_directory = /usr/lib/postfix
debug_peer_level = 2
defer_transports =
disable_dns_lookups = no
disable_mime_output_conversion = no
html_directory = /usr/share/doc/packages/postfix/html
inet_interfaces = all
inet_protocols = all
mail_owner = postfix
mail_spool_directory = /var/mail
mailbox_command =
mailbox_size_limit = 0
mailbox_transport =
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
masquerade_classes = envelope_sender, header_sender, header_recipient
masquerade_domains =
masquerade_exceptions = root
message_size_limit = 10240000
mydestination = /etc/postfix/local-host-names
mydomain = duckjammer.com
myhostname = djccc-server-lin
mynetworks = 127.0.0.0/8
mynetworks_style = subnet
newaliases_path = /usr/bin/newaliases
queue_directory = /var/spool/postfix
readme_directory = /usr/share/doc/packages/postfix/README_FILES
relayhost =
relocated_maps = hash:/etc/postfix/relocated
sample_directory = /usr/share/doc/packages/postfix/samples
sender_canonical_maps = hash:/etc/postfix/sender_canonical
sendmail_path = /usr/sbin/sendmail
setgid_group = maildrop
smtp_sasl_auth_enable = no
smtp_tls_note_starttls_offer = yes
smtp_use_tls = yes
smtpd_client_restrictions =
smtpd_helo_required = no
smtpd_helo_restrictions =
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination
smtpd_sasl_auth_enable = yes
smtpd_sasl_local_domain =
smtpd_sasl_security_options = noanonymous
smtpd_sender_restrictions = hash:/etc/postfix/access
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_auth_only = no
smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
smtpd_use_tls = yes
strict_8bitmime = no
strict_rfc821_envelopes = no
tls_random_source = dev:/dev/urandom
transport_maps = hash:/etc/postfix/transport
unknown_local_recipient_reject_code = 450
virtual_alias_domains = hash:/etc/postfix/virtual

[till]

Please check that the quota of the website and the quota of the users is not full with the command:

repquota -avug

Also have a look at the directory /var/spool/mail/ if the email maybe get delivered to a mbox file accidently.

[Jammer4774]

Thats what it was - it was going into mboxes. I have no quotas set up, all are zeros
Now, how do I change it back to maildirs?

[falko]

Try this:

postconf -e 'home_mailbox = Maildir/'
postconf -e 'mailbox_command ='
/etc/init.d/postfix restart