Unable to send/receive email from Outlook Express

[asokaajay]

I have setup the ISPConfig....the problem i'm facing now is...i can send and receive email through UebiMiau webmail but if i try from Outlook Express....i only can send out emails....but can't receive. Below is the error that i got from OE:-

There was a problem logging onto your mail server. Your Password was rejected. Account: '192.168.0.139', Server: '192.168.0.139', Protocol: POP3, Server Response: '-ERR Authentication failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Hope someone can help me...asap..thank you.

[till]

Which Linux distribution do you use?
Which username do you use in outlook? It must have the form web1_user.
Do you get any errors in your mail logfile in the directory /var/log/ ?

[asokaajay]

I'm currently using Linux Fedora 4. I have created few test user like web1_test, web1_admin, and web1_jegan. In OE, i define the account name as test@example.com, admin@example.com and jegan@example.com. What is d correct configuration in email account properties?? And how should i check the error log in /var/log/ ???

[falko]

Originally Posted by asokaajay

I'm currently using Linux Fedora 4. I have created few test user like web1_test, web1_admin, and web1_jegan. In OE, i define the account name as test@example.com, admin@example.com and jegan@example.com. What is d correct configuration in email account properties?? And how should i check the error log in /var/log/ ???

The user name in OE should be web1_test, web1_admin, web1_jegan, ...
Make sure you enable "Server needs authentication." in your email account settings in OE, otherwise you won't be allowed to send emails!

[piyopiyo]

Hello,

I have followed the steps and installed the latest ISPConfig. Create an e-mail account for myself. I am having problem sending e-mail using any e-mail client (receive works fine). .Sending and receiving using webmail works. I used outlook as well as Thunderbird. On thunderbird set the Use Secure connection: TLS if available . When trying to send the e-mail the Status display show " delivering mail" and then get an error message "Resonse received is 554: <user@xxx.com>: Relay access denied consult the online help for your e-mail program.."

I would appreciate any help.

Thanks,
piyo

[falko]

You have to enable something like "Server requires authentication." for that account in your email client, then it will work.

[piyopiyo]

Originally Posted by falko

You have to enable something like "Server requires authentication." for that account in your email client, then it will work.

I have enabled this in outlook and still cannot send the mail.

Thanks,
piyo

[falko]

Here's a short tutorial about how to configure Outlook for SMTP-AUTH:
http://mail.cs.uiuc.edu/relay/outlook-config.html

[piyopiyo]

Originally Posted by falko

Here's a short tutorial about how to configure Outlook for SMTP-AUTH:
http://mail.cs.uiuc.edu/relay/outlook-config.html

Thanks, I followed the steps and still getting the same error.

piyo

[piyopiyo]

I noticed one more thing. The mail that sent using outlook appears in the /home/www/Sent Item file.

thanks,
Piyo